Khayri Washington
Philadelphia,PA
Summary
Dynamic individual showcasing expertise in GMP and ISO 7 standards while also adhering to OSHA regulations. Having a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Looking to explore more in the hospital and Biopharmaceutical settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Biopharmaceutical Manufacturing Associate II
GlaxoSmithKline Pharmaceuticals
01.2023 - Current
- Made sure that products were produced on time and are of good quality by following SOP's.
- Ensured processes met GMP and ISO regulations.
- Organized work to meet demanding production goals.
- Adhered to safety protocols ensuring adherence to OSHA-approved PPE.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Operated SAP, M-ERP, and Delta V systems efficiently.
- Developed innovative solutions during RCA and GEMBA troubleshooting.
Environmental Service Worker
GlaxoSmithKline Pharmaceuticals
03.2022 - 01.2023
- Maintained sanitation in labs and suites per GMP and ISO guidelines.
- Streamlined department workflow by coordinating tasks efficiently with team members during daily shift changeovers.
- Ensured compliance of room cleanliness allowing the company to process, resulting in optimal patient experience.
- Enhanced waste management efficiency by properly sorting, handling, and disposing of hazardous materials according to regulations.
Security Officer
Allied Universal Security Services
10.2021 - 04.2022
- Prioritized safety while maintaining a welcoming atmosphere for guests.
- Acted quickly to deescalate situations in order to reduce opportunity for damage and injury.
- Monitored all areas within and surrounding the facility.
- Investigated and reported incidents and alarming behaviors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety.
Customer Service Representative
Spirit Airlines Inc.
05.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Achieved satisfactory resolutions for customers and company.
- Addressed customer inquiries regarding services and company details with accuracy.
Support Specialist
The Wedge Recovery Center
11.2017 - 06.2019
- Ensured preservation of valuable information during support processes.
- Facilitated communication between clients and providers during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coordinated appointments and meetings.
Direct Care Worker
Sweet Home Healthcare
08.2016 - 03.2018
- Facilitated daily living requirements to promote client wellness.
- Provided emotional support to patients, creating a sense of trust and psychological wellbeing.
- Assisted patients with home management activities such as meal preparation, grocery shopping, and home maintenance.
- Prioritized patient safety and ensured confidentiality compliance with HIPAA guidelines.
Education
GED -
John Bartram High School
Philadelphia, PASkills
- GMP certified
- ISO 7
- Delta V
- SAP
- Adaptable learner
- Machine operation
- Customer Service
- Troubleshooting
- OSHA guidelines
- CPR
- Manufacturing
- 5S
Certification
- PPE Certified
- CPR/AED Certification
- GMP Certified
- Aseptic Gowning Certified
Timeline
Biopharmaceutical Manufacturing Associate II
GlaxoSmithKline Pharmaceuticals
01.2023 - Current
Environmental Service Worker
GlaxoSmithKline Pharmaceuticals
03.2022 - 01.2023
Security Officer
Allied Universal Security Services
10.2021 - 04.2022
Customer Service Representative
Spirit Airlines Inc.
05.2021 - 03.2022
Support Specialist
The Wedge Recovery Center
11.2017 - 06.2019
Direct Care Worker
Sweet Home Healthcare
08.2016 - 03.2018
GED -
John Bartram High School
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