Summary
Overview
Work History
Education
Skills
Timeline
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Khayriyah Lane

Administrative Sales Assistant
Atlanta,GA

Summary

Authorized to work in the US for any employer Organized and dedicated Administrative Sales Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Administrative Sales Assistant

Abbey Glass
Atlanta, Ga
10.2021 - Current
  • Complete data entry and analysis of both e-comm and in-store conversion rates, and return habits to determine product performance.
  • Accountable for completing weekly in store and warehouse inventory inspection to ensure all sales channels are projecting accurately.
  • Manage phone and 30 to 50 email correspondence daily.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Built and maintain 10 excellent customer relationships over 8 months through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Approve 7 return request forms, 1 daily productivity report, 3 inventory logs and records to quickly handle all documentation for our accountants.

Stylist/Front Desk

Impression Bridal
Kennesaw, Ga
10.2020 - 11.2021
  • Oversaw billing cycles for recurring payments.
  • Liaison between middle and upper management to track and document incoming and outgoing sample inventory from each location.
  • Facilitated shipping in receiving inventory, customers’ orders, and office supplies.
  • Collected deposits fees and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Monitored office supplies by checking inventory and placing orders.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Logged reports, expenses, receipts and sales documents into digital database.

Sales Lead

Catherines
Kennesaw, Ga
03.2019 - 08.2019
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Reported sales data to upper management for review.

Administrative Assistant – Intern

LRL Pinnacle Music Group LLC
Atlanta, GA
06.2015 - 04.2018
  • Coordinated with potential clients and executives.
  • Administered royalty split sheets and registrations.
  • Researched music steams and media usage from multiple social media platforms and completed analysis reports for my supervisor.
  • Created itineraries for my employer while on business trips.
  • Pulled wardrobes for my employer and her artist for their event and shows.

Education

BA - Apparel & Textile

Kennesaw State University
Kennesaw, GA
05.2021

High School Diploma -

Sandy Creek High School
Tyrone, GA
05.2017

Skills

  • Adobe Suit
  • Microsoft Suit
  • Sales Management
  • Key Holder
  • Time Managements
  • Task Prioritization
  • Strong Organizational Skills
  • Appointment Coordination
  • Invoice Processing
  • Data Entry
  • Reception Duties
  • Customer Service
  • Fast Learner
  • Inventory Oversight
  • Highly Efficient and Productive
  • Problem Solving

Timeline

Administrative Sales Assistant

Abbey Glass
10.2021 - Current

Stylist/Front Desk

Impression Bridal
10.2020 - 11.2021

Sales Lead

Catherines
03.2019 - 08.2019

Administrative Assistant – Intern

LRL Pinnacle Music Group LLC
06.2015 - 04.2018

BA - Apparel & Textile

Kennesaw State University

High School Diploma -

Sandy Creek High School

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Khayriyah LaneAdministrative Sales Assistant