Khazar Yousef
Doha
Summary
Accomplished Business Unit Manager with extensive experience in HVAC sales, currently leading the sales team at Metco Qatar. Demonstrated expertise in elevating sales performance, improving conversion rates, and maintaining high customer satisfaction through effective relationship management. Proven track record in managing company procedures with precision and enhancing supplier relationships. Core competencies include customer service excellence, handling objections, system and quality control analysis, personnel management, financial resource management, critical thinking, complex problem-solving, coordination, teamwork, excellent communication, presentation skills, organization skills, and product sales experience.
Overview
13
13
years of professional experience
Work History
Business Unit Manager/HVAC Sales
Metco Qatar
Doha
04.2024 - Current
- Provided weekly updates and insights to the sales management team.
- Elevated sales and improved conversion rates for the department.
- Consistently upgraded sales techniques and product understanding to maintain a professional image.
- Acquired all required certifications to execute duties.
- Managed company procedures with precision.
- Ensured customer satisfaction consistently through effective relationship management.
- Cooperated with colleagues at various divisions to deliver excellent customer service, covering order placement and beyond.
- Interpreted architectural and mechanical drawings to identify accurate HVAC placement.
- Coordinated weekly gatherings to enhance strategic approaches and market advantage.
- Scheduled and executed monthly calls according to management's assignments.
- Enhanced and managed supplier relationships.
- Conducted training sessions, boosting adviser performance to surpass objectives.
Senior Sales Engineer
Metco Qatar
Doha
09.2019 - 04.2024
- Company Overview: Metco Qatar W.L.L has been established in Qatar by qualified management and engineers with more than 10 years' experience in mechanical field
- Metco Qatar deals with a varied range of HVAC and plumbing products
- Responsible for developing the best sales techniques to achieve sales target
- Gathering customer requirements and provide the best product that will meet the requirements
- Seeking new sales opportunities as well as build strong customer relationships
- Obtain knowledge of industrial and commercial heating and air conditioning equipment, energy recovery systems, and many air control products
- Perform responsibilities of selling products to contractors and large-scale distributors
- Visiting customer site to gather requirement and prepare proposals as per the requirement
- Metco Qatar W.L.L has been established in Qatar by qualified management and engineers with more than 10 years' experience in mechanical field
- Metco Qatar deals with a varied range of HVAC and plumbing products
Unitary Sales Engineer
United Pioneering Business
Amman
02.2015 - 01.2019
- Company Overview: United Pioneering Business "UPB" is the leading provider of building mechanical systems including air conditioning, bathrooms, sanitary, heating, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region
- Visiting customer site to gather requirement and prepare proposals as per the requirement
- Gathering customer requirements and provide the best product that will meet the requirements
- Responsible for developing the best sales techniques to achieve sales target
- Seeking new sales opportunities as well as build strong customer relationships
- Perform responsibilities of selling products to contractors and large-scale distributors
- Support involved troubleshooting and designing of manufactured systems
- United Pioneering Business "UPB" is the leading provider of building mechanical systems including air conditioning, bathrooms, sanitary, heating, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region
Sales Engineer
AlAman Comprehensive trading company
Amman
01.2012 - 01.2015
- Prospecting for potential customers and consultants
- Being aware about the competitors in the market
- Generating reports to the higher management
Education
Mechatronics Engineering -
Al Balqaa Applied University
01.2012
Skills
- Customer Service Excellence
- System and quality control analysis
- Management of personnel
- Management of Budgetary Resources
- Management of material resources
- Judgment
- Decision-making
- Critical thinking
- Advanced Problem-Solving
- Team Coordination
- Collaborative Teamwork
- Clear Interpersonal Communication
- Engaging Presentation Techniques
- Effective Organizational Skills
- Proven Track Record in Industrial Service Sales
Training
- B.A.N.K Coding, Competence Management Consulting
- Solving people puzzle/know yourself, Competence Management Consulting
- Emotional Intelligence, Competence Management Consulting
- Selling skills 1 & 2, Competence Management Consulting
- The Art of Communication(Advanced), -
- Customer Service Excellence & Handling objections skills, -
- System and quality control analysis, -
- Management of personnel, financial, and material resources, -
- Judgment and decision making, -
- Critical thinking and Complex problem-solving, -
- Coordination and teamwork, -
- Excellent communication skills, -
- Presentation and organization abilities, -
- Wide industrial service and product sales experience, -
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Business Unit Manager/HVAC Sales
Metco Qatar
04.2024 - Current
Senior Sales Engineer
Metco Qatar
09.2019 - 04.2024
Unitary Sales Engineer
United Pioneering Business
02.2015 - 01.2019
Sales Engineer
AlAman Comprehensive trading company
01.2012 - 01.2015
Mechatronics Engineering -
Al Balqaa Applied University
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