Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Khellie Anne Bandulin

Kent,WA

Summary

Currently a Front Office Manager with two years experience in fast-paced office settings, half a year of office manager experience, and seven years of experience in customer service overall. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Capable of bringing forth the ability to support and stimulate office stability and growth. Flexible and can adapt to different situations regarding the office scene. Responsible, punctual and productive professional when working with little to no supervision. Ability to handle multiple projects simultaneously with a high degree of accuracy.

My goal is to seek new job opportunities and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills; to take on new challenges and support a team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Office Manager

Kline Galland Home
10.2023 - Current
  • Manages 9 team members
  • Liaison between employees and upper-level management to resolve issues
  • Maintains 4 complex calendars to streamline facility appointments and conference room reservations
  • Abide by all HIPAA laws with strict confidentiality
  • Allocated resources and materials to respective departments to accommodate needs
  • Plan staff training
  • Create spreadsheets and miscellaneous documents via Microsoft Word and Microsoft Excel for multiple departments
  • Manage daily operations within administrative assistants in the Front Office by supporting continuous delivery of excellent service and care
  • Assign projects to administrative staff, boosting office productivity and streamlining processes (i.e.: Accushield e-log & FP Mailing system)
  • Create and optimize employee schedules for shift coverage
  • Attends department meetings, manage meeting minutes
  • Assign projects to administrative staff, boosting office productivity and streamlining processes
  • Maintain facility contracts with external partners
  • Maintain office inventory
  • Orchestrate staff meetings to maintain open communication and quickly address concerns
  • Recruit, train and develop administrative team to support corporate growth
  • Complete thorough opening, closing and shift change functions to maintain operational standards each day
  • Established team priorities, maintained schedules and monitored performance

Administrative Assistant

Kline Galland Home
02.2022 - 10.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams in appropriate conference rooms.
  • Developed strategies to streamline and improve office procedures.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Responded effectively to sensitive inquiries or complaints.
  • Trained new employees on the responsibilities of the front office.
  • Provided administrative support to management, resulting in improved efficiency in daily operations.
  • Managed filing system, entered data and completed other clerical tasks.

Grocery Clerk

WinCo Foods
03.2019 - 07.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Set up new sales displays each week with fresh merchandise.
  • Improved customer satisfaction by providing efficient and friendly service at checkout counter.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Worked with an electric pallet jack, but minimal experience on a forklift.
  • Worked in different temperatures - refrigerated, non-refrigerated, and frozen.

Cashier

WinCo Foods
08.2016 - 07.2022
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

Associate of Arts -

Green River Community College
Auburn, WA
03.2019

High School Diploma -

Kentwood High School
Covington, WA
06.2016

Skills

  • Ability to Multitask
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Flexibility and Adaptability
  • Proficient in Microsoft Office Applications: Outlook, Word, and Excel
  • Fast Learner
  • Customer Service
  • Computer Skills
  • Time Management Skills
  • Self Starter

Languages

Tagalog
Elementary

Certification

  • CPR Certified

Timeline

Front Office Manager

Kline Galland Home
10.2023 - Current

Administrative Assistant

Kline Galland Home
02.2022 - 10.2023

Grocery Clerk

WinCo Foods
03.2019 - 07.2022

Cashier

WinCo Foods
08.2016 - 07.2022

Associate of Arts -

Green River Community College

High School Diploma -

Kentwood High School

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Khellie Anne Bandulin