Khevan Patel
Atlanta,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Project Manager
Parity Technology Solutions, LLC
03.2022 - 11.2022
- Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs
- Manage up to 12-15 ongoing projects and 6-8 on-site techs on a weekly basis during project implementation
- Identify, review and apply policies and procedures in a streamlined process by exercising informed judgment to achieve optimal performance
- Reduce expenditures by an average of 15% by negotiating with vendor and contractors resulting in an increased profit margin.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Oversaw high profile projects by planning, designing, and scheduling phases.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Dispatch Manager
Parity Technology Solutions, LLC
04.2020 - 03.2022
- Managed 10-14 installers and all company project deployments in the US and Canada by illustrating it on an install calendar.
- Implemented work orders, process payments, and approve sign offs on 3rd party field tech dispatch platforms to support work order requests from Support, Project Management, Implementation, PBX and Sales departments.
- Updated CSM on service ticket using SME/ Zendesk / ZOHO CRM.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
National Accounts Manager
Parity Technology Solutions, LLC
10.2019 - 04.2020
- Fostered relationships with hotel owners and property management groups to generate portfolios by providing solutions for guest facing technology in a time sensitive fashion while establish long-term business growth.
- Continuously grow and manage national accounts with various hotel flagships while targeting 4 million dollars in revenue annually.
- Work with developing hotels to provide solutions while meeting brand standards.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Installer, Deployment
Parity Technology Solutions, LLC
08.2019 - 10.2019
- Effectively deploy and troubleshoot High-Speed Internet Access (HSIA) networks for hotels to meet brand standards
- Develop a highly effective support document to manage HSIA network post installation
- Review all completed solutions with project managers to ensure the SOW was implemented as planned.
- Communicated quickly and accurately with supervisors about problematic sites to generate a gameplan, provide pending items or other issues.
National Accounts Logistics Coordinator
Swan Transportation Services, LTD
05.2018 - 05.2019
- Build and coordinate shipments and deliveries per customers’ request while growing a national account by 40% generating over $800,000 in sales within a year
- Schedule job site coordination to successfully complete project installation with a strict deadline while resolving any impediments that arise to provide worry free logistics
- Work with various load boards and TMS to provide the best competitive rates for the customers and drivers.
Education
B.S - Business Management, Supply Chain and Operations
Clemson University
Skills
- Skills and Abilities
- Leadership/Management
- Process Analysis
- Ability to work under pressure
- Knowledgeable of CRM, TMS, Oracle, and
- SAP
- MS Office
- Adaptability
Timeline
Project Manager
Parity Technology Solutions, LLC
03.2022 - 11.2022
Dispatch Manager
Parity Technology Solutions, LLC
04.2020 - 03.2022
National Accounts Manager
Parity Technology Solutions, LLC
10.2019 - 04.2020
Installer, Deployment
Parity Technology Solutions, LLC
08.2019 - 10.2019
National Accounts Logistics Coordinator
Swan Transportation Services, LTD
05.2018 - 05.2019
B.S - Business Management, Supply Chain and Operations
Clemson University
Similar Profiles
Matthew BeggarlyMatthew Beggarly
National Sales Executive at Parity Technology SolutionsNational Sales Executive at Parity Technology Solutions
Rahul BhoriaRahul Bhoria
Senior Network Specialist at Parity Technology SolutionsSenior Network Specialist at Parity Technology Solutions
Harmanjot SinghHarmanjot Singh
Data Analyst at Parity Info Tec Solutions Pvt Ltd, ChandigarhData Analyst at Parity Info Tec Solutions Pvt Ltd, Chandigarh
Matthew RyanMatthew Ryan
Regional Sales Manager- East at Assa Abloy Americas Residential / Spectrum BrandsRegional Sales Manager- East at Assa Abloy Americas Residential / Spectrum Brands
Anderson AmaroAnderson Amaro
Air Duct Cleaning Technician at Self-employed / ContractorAir Duct Cleaning Technician at Self-employed / Contractor