Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khi Ritchie

Lorena

Summary

Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Manager

White Water Express
02.2023 - Current
  • Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
  • Learned inventory management systems, supporting accurate stock tracking and replenishment.
  • Collaborated with team members to maintain cleanliness and organization within the store environment.
  • Engaged with customers, addressing inquiries and resolving issues to enhance shopping experience.
  • Participated in staff training sessions, gaining knowledge of sales techniques and product features.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

HVAC - HVAC

Texas State Technical College
Waco, TX
12-2026

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Shift scheduling
  • Team building and leadership
  • Recruiting and hiring
  • Sales expertise

Certification

EPA Certification

Timeline

Store Manager

White Water Express
02.2023 - Current

HVAC - HVAC

Texas State Technical College

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