Khianta McGee
Rocky Mount,NC
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Fairfield Inn And Suites Marriott
Clarksville , TN
2024.07 - 2024.07
- Responded to customer inquiries via phone, email, and in person.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Monitored visitor access control systems including issuing identification badges when necessary.
Cashier
Twice Daily
Clarkesville , TN
2023.06 - 2024.07
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stay at Home Mom
Myself
Clarksville , TN
2020.08 - 2023.06
- Managed household errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
- Remaining alert at all times while caring for multiple children simultaneously.
- Assisting with meals, snacks, and bedtime routines for the children.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Food Service Worker
Charleys Philly Cheese Steak
Fort Riley , KS
2018.09 - 2020.06
- Served meals to customers in a friendly and courteous manner.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Ensured that all foods were prepared according to health department regulations.
- Greeted customers upon arrival in the dining area.
- Properly stored all leftover food items after each shift.
- Cleaned kitchen areas, equipment and utensils.
Education
Junction City Sr High School
Junction City, KS2019-05
Skills
- File Organization
- Call Routing
- Cash Handling
- Guest Relations
- Inventory Control
- Meal and snack preparation
- Customer Service
- Child Supervision
- Activity Planning
- Behavior monitoring
- Food Storage
- Safe Food Handling
- Team Oriented
- Food Preparation
References
References available upon request.
Timeline
Front Desk Receptionist
Fairfield Inn And Suites Marriott
2024.07 - 2024.07
Cashier
Twice Daily
2023.06 - 2024.07
Stay at Home Mom
Myself
2020.08 - 2023.06
Food Service Worker
Charleys Philly Cheese Steak
2018.09 - 2020.06
Junction City Sr High School
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