Khiara Hughes
Forney
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work History
Claims Representative
Conduent
05.2025 - 09.2025
- Processed claims accurately and efficiently using company software.
- Reviewed documentation to ensure compliance with company policies.
- Communicated with clients to gather necessary information for claims.
- Assisted in resolving customer inquiries regarding claim status.
Bus Operator
Dallas Area Rapid Transit, Dart
08.2017 - 03.2025
- Operated buses along designated routes to ensure timely passenger transport.
- Conducted pre-trip inspections to maintain vehicle safety and reliability.
- Assisted passengers with disabilities to enhance accessibility and comfort.
- Provided safe and reliable transportation for passengers to their destinations.
Mail Carrier
USPS
01.2015 - 08.2017
- Delivered mail and packages along designated routes daily.
- Sorted and organized mail for efficient distribution.
- Managed customer inquiries and provided service information.
- Assisted in training new mail carriers on procedures.
Education
Life School Oak Cliff
Skills
- Claims processing
- Compliance review
- Customer communication
- Software navigation
- Time management
- Customer service
- Maintenance scheduling
- Safety regulations
- Attention to detail
- Mail sorting
- Route optimization
- Safety inspections
- Training coordination
Timeline
Claims Representative
Conduent
05.2025 - 09.2025
Bus Operator
Dallas Area Rapid Transit, Dart
08.2017 - 03.2025
Mail Carrier
USPS
01.2015 - 08.2017
Life School Oak Cliff