KHILA COX
Cleveland,Ohio
Summary
Motivated and dependable professional transitioning into the HVAC trade, with hands-on training through a WISE Pre-Apprenticeship Program and a strong background in leadership and direct support services. Proven ability to work in fast-paced environments, follow safety procedures, and quickly learn mechanical systems. Known for strong work ethic, reliability, and commitment to building a long-term career in the skilled trades.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Study & Trade Transition
HVAC Career Preparation
Cleveland, OH
01.2026 - Current
- Career Direction: Actively transitioning into HVAC, researching licensing, certifications, and career pathways in Ohio
- Hands-On Training: Completing ongoing practical training in HVAC fundamentals, tools, and equipment
- Technical Skills: Learning system components, troubleshooting basics, and proper tool usage
- Safety Knowledge: Studying OSHA standards and workplace safety for residential and commercial environments
Pre-Apprenticeship Program, HHW Ohio
WISE Pathways
02.2026 - 02.2026
- Workplace & jobsite safety
- Career exploration across multiple trades
- Professional readiness & employer engagement
Direct Support Manager
Our Lady of the Wayside
Cleveland, OH
07.2024 - 09.2025
- Supervise and mentor a team of 8–12 Direct Support Professionals providing care for 4–6 individuals with developmental disabilities
- Manage individual financial accounts totaling 5,000 monthly, ensuring accurate budgeting and compliance
- Coordinate weekly staff schedules covering 24/7 care operations
- Train and onboard new staff, improving team performance and service quality
Direct Support Professional
Our Lady of the Wayside
Cleveland, OH
01.2023 - 06.2024
- Provided direct care and support for individuals with developmental disabilities.
- Assisted with daily living activities including personal care, medication administration, and skill development.
- Implemented person-centered plans while maintaining accurate documentation.
- Implemented individualized care plans, ensuring adherence to best practices and enhancing quality of life.
Valet Attendant
Towne Park
Cleveland, OH
01.2022 - 01.2024
- Delivered professional valet services in a fast-paced environment while ensuring safety and customer satisfaction.
Manager / Shift Leader
McDonald's
Cleveland, OH
09.2016 - 11.2022
- Managed daily operations while supervising and training staff.
- Coordinated employee scheduling, inventory management, and cash handling.
- Developed strong leadership and team-building skills.
Education
High School Diploma -
Shaw High School
Skills
- Hand & Power Tools
- Mechanical Aptitude
- Safety Awareness & OSHA Basics
- Problem Solving
- Team Leadership
- Time Management
- Communication
- Documentation & Compliance
Certification
STNA (State Tested Nursing Assistant) – Ohio
Medication Administration (CERT 1, 2, 3)
CPR & First Aid Certified
DSP Training & DODD Compliance
Timeline
Pre-Apprenticeship Program, HHW Ohio
WISE Pathways
02.2026 - 02.2026
Independent Study & Trade Transition
HVAC Career Preparation
01.2026 - Current
Direct Support Manager
Our Lady of the Wayside
07.2024 - 09.2025
Direct Support Professional
Our Lady of the Wayside
01.2023 - 06.2024
Valet Attendant
Towne Park
01.2022 - 01.2024
Manager / Shift Leader
McDonald's
09.2016 - 11.2022
High School Diploma -
Shaw High School