KHIMINYAH CHAVIES
Cornelius,N.C.
Summary
Dedicated and adaptable professional with a background in real estate, supervisory roles, and business operations seeking a position as a substitute teacher. Leveraging strong communication, organizational, and leadership skills to effectively support and educate students in diverse learning environments.
Overview
26
26
years of professional experience
Work History
REAL ESTATE AGENT
Lochmoor Realty LLC.
09.2021 - Current
- Provide personalized assistance and guidance to clients in purchasing residential properties, ensuring their needs and preferences are met throughout process
- Collaborate with clients to understand their financial situation and preferences, facilitating connections with suitable loan officers to secure financing options
- Coordinate home inspections and assist clients in understanding inspection reports, negotiating repairs, and navigating potential issues
- Utilize comprehensive knowledge of local real estate market to identify and present suitable properties that meet clients' criteria
- Offer expert advice on pricing, negotiations, and contract terms to ensure favorable outcomes for clients
- Maintain open communication channels with clients, keeping them informed about market trends, new listings, and relevant regulations
- Guide clients through the closing process, coordinating with relevant parties such as attorneys, lenders, and title companies to ensure a smooth transaction
- Provide ongoing support and assistance post-closing, addressing any questions or concerns clients may have to ensure their satisfaction and build long-term relationships.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Administrative Coordinator
THOMPSON AND SON ENERGY
03.2018 - 06.2020
- Liaised with county authorities to secure necessary permits for solar installation projects, ensuring compliance with local regulations and codes
- Facilitated communication and coordination between Thompson & Son and power companies to obtain approval for solar installations, streamlining the process and expediting project timelines
- Managed the administrative aspects of solar projects, including documentation, paperwork, and submissions to regulatory bodies, ensuring smooth project progression from inception to completion
- Acted as a liaison between customers and power companies, advocating for clients' interests and assisting in navigating the approval process for solar panel installations
- Provided personalized support and guidance to customers throughout the entire solar installation journey, addressing concerns, answering questions, and ensuring a seamless experience from initial consultation to project completion
- Managed customer data and documentation with utmost confidentiality and accuracy, maintaining meticulous records to facilitate efficient communication and project management.
National Business Phone Banker
WELLS FARGO
02.2016 - 02.2017
- POSITIONS HELD: National Business Phone Banker
- Provided quality customer service to viable internal/external customers
- Meet the needs of objective measurement expectations in priorities, processes and top quality services
- Responsible for utilizing Access, Excel storing information such as compliance escalations results, conduct risk finding review with management team for results
- Responsible for reviewing Business mortgage loans and lines & payments, Deposit accounts, Time Accounts, Credit products & payments, and Selling future business
- Meeting and exceeding department and company goals, ensured completion and turnaround of accounts in accordance with service level
- Directed customer contact environment and managed the operating/process organizational change process for the team ensuring timely and effective communications and active support to assigned team members.
Supervisor
HOME DEPOT
05.1998 - 11.2015
- POSITIONS HELD: Front End Supervisor, Tool Rental Supervisor, Customer Service Supervisor, Specialty Supervisor, Kitchens' Supervisor
- Work history with Home Depot includes over 17 years of experience in management and supervisory positions within national locations with multiple awards for superior leadership and outstanding job performance
- Duties included developing and training 5 to 50 cashiers on work procedures and customer service standards, and creating/adjusting workers' schedules to meet the needs of the business
- Monitored and controlled markdowns on merchandise to maintain and meet weekly budget goals
- Coordinated cross-functional meetings to meet and exceed operational goals that included utilized teamwork strategies to produce sales goals as high as $500,000 weekly
- Leadership duties included mentoring team members, implementing strong program development and promoting practices to foster a positive work environment.
Education
Bachelor of Arts - Business Administration
Strayer University
Charlotte, NC12.2019
Associate of Arts - Business Administration
Strayer University
Charlotte, NC09.2016
Diploma -
Richland Northeast High School,
Columbia, SC06.1998
Skills
- Business Development
- Marketing Strategy Development
- Excellent teamwork
- Investment Property Analysis
- Market monitoring
- Problem-Solving
Awards
- Platinum Level Award for 16 or Customer Service Awards (2013 -2015)
- Professionalism Award (02/01/12)
- Customer Service Awards (05/01/99 - 11/01/15)
Volunteer Experience
TEAM DEPOT, 06/01/02, 11/01/15, Volunteered with the company to assist with community projects that included painting, gardening, home repairs, and building ramps for disabled veterans, schools, and senior citizens homes.
References
Furnished upon request
Timeline
REAL ESTATE AGENT
Lochmoor Realty LLC.
09.2021 - Current
Administrative Coordinator
THOMPSON AND SON ENERGY
03.2018 - 06.2020
National Business Phone Banker
WELLS FARGO
02.2016 - 02.2017
Supervisor
HOME DEPOT
05.1998 - 11.2015
Bachelor of Arts - Business Administration
Strayer University
Associate of Arts - Business Administration
Strayer University
Diploma -
Richland Northeast High School,
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