Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Federal Gourmet Deli
04.2023 - 01.2024
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Tallied cash drawer at beginning and end of each work shift.
Operated cash register to record transactions accurately and efficiently.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Cashier
Beauty Supply Store
03.2023 - 04.2023
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs
Production Assistant
Anita Asia Ltd. (German Clothing Factory)
Myanmar, Yangon
04.2016 - 12.2022
Prepare purchasing process such enquire price, prepare purchase request
Responsible for maintenance and controlling of the usage of company properties such as stationary, needle stock list and factory accessories
To ensure all personnel records such as attendance, leave record are properly maintained in file and update the list after any changes are made
Organizing with Head Office and Thailand office by e-mail
Request production material orders to HO and Thailand
Arrange to purchase factory supply and report to Production Manager
Preparing monthly performances of operators: report to Production Manager
Plan weekly shipment procedure for production site
Compiling of information to generate presentations in PowerPoint and other documents to strict deadlines across various projects
Meet and greet clients and visitors
Perform general duties to include but not limited to: faxing, mailing, and filing
When the leader is out of the office, dealing with requests and queries in a timely manner without specific direction
Follow up instruction of HO as reasonable
Count inventory for raw materials together with external audit team at the end of every year
Reason for leaving: To study in US.
Assistant Admin & Human Recourse Executive
F.T.E ( Future Technique Electronic) Co.,ltd.
Yangon, Myanmar
10.2016 - 03.2017
Assist in recruitment process in advertising, recording, contacting and scheduling for interviews
Assist in preparation; inviting interviews
Assist in documentation and filing of personnel contracts
Update relevant HR information
Provide administrative tasks and clerical supports
Manage a filing system and coordinate the flow of paperwork around the office
Preparing documents and reports using Microsoft Word, Excel and Access for submission to State and Community officials and for internal use
Other duties may be assigned as required
Reason for leaving: To seek job security.
Handled scheduling for executive's calendar and prepared meeting agenda and materials
Responded to emails and other correspondence to facilitate communication and enhance business processes
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
Organized and updated schedules for executives
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review
Used software to coordinate meetings, appointments, and tasks senior executives
Updated spreadsheets and created presentations to support executives and boost team productivity
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
Organized and coordinated conferences and monthly meetings
Screened calls and emails and responded accordingly to support executive correspondence
Used advanced software to prepare documents, reports, and presentations
Supported business and hospitality needs of corporate partners and staff during meetings and company events
Education
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
Long Island City, NY
02.2024 - 03.2026
Executive Diploma - Business Administration
Lincoln University (EDBA)
Malaysia
04.2020
Bachelor of Arts - English
University of Dawei
Myanmar
10.2015
Skills
Word
Excel
Power Point
Customer assistance
Cash register operation
Cash Handling
Customer Relations
Receipt and refund issuance
Order taking
Written and verbal communication
Refunds and exchanges
Cleaning and sanitizing
Personal Information
Available: Saturday -Sunday (Part time)
Gender: Female
Marital Status: Single
Date of Birth: 02/27/95
Nationality: Myanmar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
Material Processing & Conservation Assistant at The City College of New YorkMaterial Processing & Conservation Assistant at The City College of New York