Khisha Sheppard
Patient Care Tech
New Orleans,LA
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes. Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
University Medical Center Of New Orleans
08.2025 - Current
- Assisted in daily living activities, promoting patient comfort and dignity.
- Monitored patient vital signs and reported changes to nursing staff.
- Trained new staff on protocols and best practices for patient interaction.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
Certified Nursing Assistant
Kindred Hospital
Houston, TX
03.2019 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Charge nurses informed of changes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Certified Nursing Assistant
The Colonnades At Reflection Bay
Pearland, TX
02.2019 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Certified Nursing Assistant
East Jefferson General Hospital
Metairie, LA
01.2015 - 07.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Transported patients between rooms and appointments or testing locations.
Customer Service Representative
New Orleans Marriott Metairie At Lakeway
New Orleans, LA
02.2012 - 12.2014
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Christ First Christian Academy
New Orleans La06.2018
Certified Nurse Assistant
Ace Professional Nursing School
New Orleans La06.1998
Skills
- Feeding assistance expert
- Dementia and Alzheimer's knowledge
- Direct Patient Care
- Compassionate caregiver
- Money handling abilities
- Multi-line phone talent
- EMR / EHR
- Wound care specialist
- Outpatient care
- Sales expertise
- Receiving support
- Strategic sales knowledge
Timeline
Patient Care Technician
University Medical Center Of New Orleans
08.2025 - Current
Certified Nursing Assistant
Kindred Hospital
03.2019 - Current
Certified Nursing Assistant
The Colonnades At Reflection Bay
02.2019 - 05.2019
Certified Nursing Assistant
East Jefferson General Hospital
01.2015 - 07.2018
Customer Service Representative
New Orleans Marriott Metairie At Lakeway
02.2012 - 12.2014
High School Diploma -
Christ First Christian Academy
Certified Nurse Assistant
Ace Professional Nursing School