Khistee Sutton
Glendale
Summary
Enhanced animal care services through veterinary assistance since 2018, contributing to the success of various rescue organizations. Streamlined inventory processes and elevated customer service experiences. Diversified skill set by transitioning to pool maintenance, achieving proficiency in filter cleaning and water balancing. Attained CPO certification, reinforcing commitment to excellence in pool management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Swimming Pool Technician
Pure Pools
Phoenix, AZ
06.2025 - Current
- Assisted with routine pool maintenance and water quality testing.
- Learned proper use of cleaning equipment and chemical treatments.
- Supported senior technicians in identifying and resolving pool issues.
- Maintained accurate records of service activities and inventory levels.
- Adhered to safety protocols for handling chemicals and equipment.
- Collaborated with team members to ensure timely service delivery.
- Vacuumed pools, emptied skimmers, and removed debris.
- Checked and corrected pool water levels.
- Ensured optimal water quality by performing regular chemical tests and adjustments.
- Sampled water to evaluate chemistry and added correct chemicals to return balance.
- Handled dangerous chemicals and testing materials safely and according to established procedures.
Swimming Pool Technician
Arizona Pool & Fountain
Phoenix, AZ
09.2024 - 06.2025
- Gained experience in troubleshooting filtration systems and pumps.
- Developed knowledge of local regulations regarding pool sanitation standards.
- Prevented pool accidents by maintaining a clean, safe, and well-organized work environment.
- Reduced pool downtime by promptly identifying and resolving technical issues.
- Maintained accurate records of all services performed for easy reference in case of future concerns or repeat business opportunities.
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Maintained clean, safe and appropriately stocked company vehicle.
Veterinary Assistant/ Kennel Technician
Home Fur Good
Phoenix, AZ
06.2021 - 09.2024
- Assisted veterinarians during examinations and surgical procedures, ensuring animal comfort and safety.
- Administered medications and vaccinations as directed, maintaining accurate health records for each patient.
- Provided compassionate care to animals, enhancing client satisfaction through effective communication and support.
- Monitored vital signs and behavior of patients pre- and post-surgery, reporting any concerns promptly to the veterinary team.
- Collaborated with team members to maintain cleanliness and organization in treatment areas, promoting a safe environment.
- Educated pet owners on proper care practices, fostering long-term relationships between clients and veterinary staff.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Groomed and bathed animals to maintain hygiene and appearance.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Adoption Counselor/ Kennel Technician
Arizona Small Dog Rescue
Phoenix, AZ
06.2020 - 06.2023
- Conducted adoption assessments to evaluate animal compatibility with potential adopters.
- Facilitated adoption events, promoting pets and matching them with suitable families.
- Developed educational materials on responsible pet ownership and adoption processes.
- Provided guidance to adopters on pet care, training, and integration into households.
- Collaborated with local shelters and rescue organizations to enhance adoption outreach efforts.
- Maintained accurate records of adoptions and follow-up communications with new pet owners.
- Implemented feedback mechanisms to improve the adoption experience for families and animals.
- Provided ongoing support to adoptive families by offering counseling and guidance during the adjustment period.
- Enhanced the adoption process by conducting thorough interviews and assessments of potential adoptive families.
Veterinary Assistant/ Kennel Technician
4 Paws Cat Rescue
Phoenix, AZ
02.2018 - 08.2019
- Assisted veterinarians during examinations and procedures, ensuring comfort and safety of animals.
- Administered medications and vaccinations under veterinary supervision, maintaining accurate records for each patient.
- Maintained cleanliness and organization of treatment areas, contributing to efficient workflow within the clinic.
- Educated pet owners on proper care and nutrition, enhancing client relationships and promoting animal health.
- Implemented inventory management systems to track supplies effectively, reducing waste and costs.
- Provided customer support to clients, answering questions and addressing concerns.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Kennel Technician
Arizona Humane Society
Phoenix, AZ
05.2018 - 07.2019
- Oversaw daily care routines for dogs and cats, ensuring adherence to health and safety standards.
- Trained new staff on animal handling techniques and kennel operations to enhance team efficiency.
- Implemented enrichment activities to promote animal well-being and reduce stress levels in the kennel.
- Monitored animal behavior and reported any changes to veterinarians for timely medical intervention.
Kettel Operator
OMG Kettle Corn
Phoenix, AZ
08.2014 - 08.2018
- Operated kettle machinery to ensure optimal cooking temperatures and times.
- Monitored product quality during production, adhering to safety and quality standards.
- Conducted routine maintenance on equipment to minimize downtime and ensure efficiency.
- Trained new operators on kettle operations and safety protocols for improved team performance.
- Contributed to continuous improvement efforts by providing valuable feedback on processes, equipment, and systems.
- Reduced waste by accurately measuring and mixing raw materials according to recipe specifications.
- Streamlined operations by organizing work areas for optimal efficiency and cleanliness throughout each shift.
- Increased consistency in product quality through vigilant monitoring of kettle conditions during batch runs.
Demo Event Specialist
Advantage Sales And Marketing
Phoenix, AZ
10.2009 - 05.2014
- Developed engaging product demonstrations to enhance customer experience and drive brand awareness.
- Collaborated with marketing teams to execute promotional strategies at events, ensuring alignment with brand objectives.
- Trained and mentored new staff on event protocols, improving team efficiency and knowledge retention.
- Managed logistics for demo events, coordinating venue setup, equipment needs, and supply procurement.
- Analyzed customer feedback and engagement data to refine demonstration techniques and improve effectiveness.
- Oversaw event execution, ensuring compliance with safety standards and operational guidelines throughout the process.
- Built strong relationships with store management and staff to ensure seamless collaboration during events.
- Utilized effective time management skills to balance multiple competing tasks while maintaining a high level of productivity during events.
- Adhered strictly to food safety guidelines when preparing samples at food-related demo events.
- Maintained detailed records of event metrics, including attendee count, products sampled, and sales generated.
- Optimized demonstration scripts for improved clarity, leading to better customer understanding of product features.
- Provided exceptional customer service throughout each event, addressing inquiries promptly and professionally.
- Increased customer engagement through interactive product demonstrations and by providing in-depth product knowledge.
- Streamlined event setup and breakdown processes, reducing overall time spent on non-customer-facing tasks.
- Enhanced brand presence by creating visually appealing and informative display setups for events.
Education
No Degree - Veterinary Assistant
Pima Medical Institute
Phoenix, AZHigh School Diploma -
Copper Canyon High School
Glendale, AZSkills
- Managed filter backwashing operations to enhance filtration effectiveness and extend equipment lifespan
- Achieved high standards of water quality through systematic testing and analysis Identified and addressed contamination issues, leading to improved safety measures Enhanced reporting accuracy, contributing to informed decision-making in environmental management
- Demonstrated responsibility by possessing a valid driver's license for operational mobility and logistics
- Conducted troubleshooting and maintenance of electrical systems to enhance performance and compliance
- CPO Certification
Certification
Certified Pool Operator 2025
Certified Veterinarian Assistant 2018
Timeline
Swimming Pool Technician
Pure Pools
06.2025 - Current
Swimming Pool Technician
Arizona Pool & Fountain
09.2024 - 06.2025
Veterinary Assistant/ Kennel Technician
Home Fur Good
06.2021 - 09.2024
Adoption Counselor/ Kennel Technician
Arizona Small Dog Rescue
06.2020 - 06.2023
Kennel Technician
Arizona Humane Society
05.2018 - 07.2019
Veterinary Assistant/ Kennel Technician
4 Paws Cat Rescue
02.2018 - 08.2019
Kettel Operator
OMG Kettle Corn
08.2014 - 08.2018
Demo Event Specialist
Advantage Sales And Marketing
10.2009 - 05.2014
No Degree - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Copper Canyon High School