Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Khiya Moxley

Upper Arlington

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

After-School Program Assistant

Upper Arlington City Schools
01.2025 - Current
  • Supported the academic success of students by providing homework assistance and study tips.
  • Enhanced student engagement by incorporating hands-on activities and group projects in after-school programs.
  • Actively participated in staff meetings and professional development opportunities to stay current on best practices in education and youth programming.
  • Managed attendance records and tracked student participation to ensure accurate reporting for grant requirements.
  • Provided a safe space for students to discuss personal issues or concerns by establishing trust and maintaining confidentiality.
  • Established strong relationships with parents and guardians, maintaining open lines of communication regarding student progress.
  • Organized and maintained a clean and safe space for after-school program activities, adhering to safety guidelines at all times.
  • Implemented behavior management strategies to maintain order within the room, promoting respect among students.
  • Selected nutritious snacks and educational toys for students.
  • Created fun, age-appropriate activities for school-age children.
  • Supervised up to 90 students during outdoor exercise periods, monitoring group, and individual safety.

Retail Employee

Hot Topic
08.2024 - 11.2024
  • Assisted with visual merchandising projects to create an engaging shopping experience for customers.
  • Assisted in seasonal floor resets, updating displays according to latest trends and guidelines.
  • Participated in staff training programs to enhance product knowledge and improve customer service skills.
  • Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
  • Provided personalized recommendations based on customer preferences, leading to increased repeat business.
  • Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
  • Processed transactions accurately and efficiently, maintaining cash register accuracy and integrity.
  • Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
  • Received consistent positive feedback from supervisors regarding professionalism and work ethic.

Fast Food Crew Member

Dairy Queen Grill & Chill
08.2023 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Assisted other team members to achieve goals.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

Upper Arlington High School
Columbus, OH
05-2024

Skills

  • Strong work ethic
  • Patience and empathy
  • Leadership qualities
  • Classroom organization
  • Child safety awareness
  • Parent communication
  • Outdoor activities
  • Age-appropriate activities
  • Arts and crafts
  • Music and movement
  • Teamwork
  • Teamwork and collaboration

Interests

  • Avid Reader
  • Music
  • I like working with my hands and fixing things
  • Animal Care
  • Cooking

Timeline

After-School Program Assistant

Upper Arlington City Schools
01.2025 - Current

Retail Employee

Hot Topic
08.2024 - 11.2024

Fast Food Crew Member

Dairy Queen Grill & Chill
08.2023 - 11.2023

Upper Arlington High School

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