Summary
Overview
Work History
Education
Skills
Timeline
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Khizar Kamran

Khizar Kamran

New York City,NY

Summary

I am seeking a challenging role at a humanitarian crisis center where I can leverage my extensive experience in crisis management, operations, and client relations and multilingual abilities to make significant contributions within a dynamic organization committed to success and growth. As a highly accomplished professional with a diverse background in account management, customer service, and shelter management, I have exceeded expectations, driven revenue growth, and delivered exceptional customer satisfaction. My skills extend to building and maintaining strong relationships, identifying opportunities for improvement, and providing strategic solutions. Adept at managing teams, handling multiple responsibilities, and thriving in fast-paced environments, I bring excellent communication, organizational, and leadership abilities.

Overview

3
3
years of professional experience

Work History

Bilingual Shelter Worker

DocGo
08.2023 - Current
  • Provided compassionate support and management in a crisis shelter environment.
  • Led a team to deliver essential services efficiently.
  • Organized and managed donations for shelter residents,
  • Assisted with the intake process by gathering client information
  • Worked at sites like The ROW, The Arrival Center, Watson, and Floyd Bennett Field.

Shift Supervisor

Favorites Healthcare Stafing
12.2022 - 06.2023
  • Managed complex operational aspects of humanitarian crisis centers.
  • Demonstrated effective crisis intervention and problem-solving skills.
  • Part of the Strike team, managing and helping isolated or quarantined guests
  • Managing food donations and reported analytics to the Logistics Department
  • Trained new staff.

Account Manager

Synergy Management
06.2022 - 11.2022
  • Promoted to Account Manager within 2 weeks of joining due to exceptional skills and performance
  • Spearheaded the recruitment process by conducting comprehensive interviews and successfully selecting candidates to join the team, contributing to the enhancement of our workforce
  • Facilitated the onboarding and training initiatives for newly hired staff, ensuring a smooth integration into the team and fostering a cohesive working environment
  • Orchestrated nightly team meetings to analyze performance metrics, offering targeted support and delivering insightful explanations on areas for improvement, thereby optimizing team efficiency and collaboration
  • Achieved top sales position in the office
  • Build and maintain strong relationships with clients, ensuring their needs are met and exceeded
  • Develop and execute strategic account plans to drive revenue growth and maximize customer satisfaction
  • Collaborate with cross-functional teams to deliver customized solutions and resolve client issues


Store Manager

Riz print shop
04.2021 - 09.2021
  • Manage a high-volume print on demand shop at Kings Plaza, serving multiple customers simultaneously
  • Effectively communicate with customers and coworkers to ensure timely order fulfillment and customer satisfaction
  • Enhance design, communication, and time management skills while handling a fast-paced work environment
  • Continuously seek opportunities to learn and expand knowledge within the printing industry.

Education

Bachelor of Science in Computer Science -

Brooklyn Collage
New York City, NY
06.2027

High School Diploma -

New Utrecht Highschool
New York City, NY
06.2023

Skills

  • Multilingual: Fluent in Urdu, English, Pashto, and Punjabi
  • Strong leadership and team management abilities
  • Proficient in crisis management and intervention
  • Capable of handling multiple tasks in high-pressure environments
  • Project Management
  • Training and Mentoring

Timeline

Bilingual Shelter Worker

DocGo
08.2023 - Current

Shift Supervisor

Favorites Healthcare Stafing
12.2022 - 06.2023

Account Manager

Synergy Management
06.2022 - 11.2022

Store Manager

Riz print shop
04.2021 - 09.2021

Bachelor of Science in Computer Science -

Brooklyn Collage

High School Diploma -

New Utrecht Highschool
Khizar Kamran