Khloe Dickerson
Dallas,TX
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tech Recruiter
Alto
04.2022 - Current
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Operated and maintained applicant tracking and candidate management systems
- Developed recruiting strategies to identify qualified candidates and build network.
Customer Success Manager
Mint Dentistry
06.2020 - 04.2022
- Monitored metrics and developed actionable insights to improve efficiency and performance
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
Scrum Master
Aspira
04.2020 - 06.2020
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Applied agile methodology to shorten cycle time and achieve target margins
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
- Worked effectively with multiple Scrum teams both internally and off-shore.
Project Manager
Daikin Technology
02.2017 - 04.2020
- Manage large programs ($10M) HVAC contracts with highly technical and diverse task orders
- Conduct manufacturing impact analysis in areas such as capacity, footprint, material flow, labor cost/roll up, model lineup feasibility, make vs buy studies and resource planning
- Work with other departments to develop over budgets and plans for the programs
- Monitor projects and oversee Project Managers to ensure goals are met.
- Developed and implemented project plans and budgets to ensure successful execution.
- Planned, designed, and scheduled phases for large projects.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project progress, identified risks and took corrective action as needed.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Education
Associate of Arts - Business
Ozarks Technical Community College
Springfield, MO12.2011
High School Diploma -
Glendale High School
Springfield, MO05.2008
Skills
- Talent assessment
- Onboarding Programs
- Diversity initiatives
- Recruitment Marketing
- Retention Strategies
- Schedule Management
- Contract Negotiation
- Talent Acquisition
- HR analytics
- Talent management
- Human Resources
- Talent sourcing
- Time Management
- Microsoft Office
- Microsoft Word
Certification
Certified Scrum Master
Timeline
Tech Recruiter
Alto
04.2022 - Current
Customer Success Manager
Mint Dentistry
06.2020 - 04.2022
Scrum Master
Aspira
04.2020 - 06.2020
Project Manager
Daikin Technology
02.2017 - 04.2020
Associate of Arts - Business
Ozarks Technical Community College
High School Diploma -
Glendale High School
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