Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khloe Kramer

Selkirk,NY

Summary

Dynamic Nail Technician, excelling in customer service and relationship building. Expert in nail art techniques and sanitation procedures, enhancing client satisfaction and loyalty. Recognized for streamlining appointment management, resulting in improved client flow and reduced wait times.

Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.

Overview

4
4
years of professional experience

Work History

Nail Technician

Self Employed
06.2022 - Current
  • Provided high-quality manicures and pedicures, ensuring customer satisfaction through attention to detail.
  • Maintained cleanliness and sanitation of tools and workstations, adhering to health regulations.
  • Assisted clients in selecting nail designs and services tailored to their preferences and needs.
  • Educated clients on nail care techniques and aftercare products to enhance service longevity.
  • Demonstrated proficiency in various nail art techniques, contributing to a diverse service menu.
  • Streamlined appointment scheduling processes, improving client flow and reducing wait times.
  • Implemented inventory management practices, optimizing supply usage while minimizing waste.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.

Wait Staff Member

Angela's Pizza and Pasta
08.2022 - 03.2025
  • Provided excellent customer service by attending to guest needs promptly.
  • Assisted with food and beverage preparation, ensuring quality and presentation standards.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders to patrons.
  • Experience with Point-of-Sale system.
  • Handled cash transactions accurately while processing guest payments efficiently.
  • Learned menu items thoroughly to provide informed recommendations to guests.
  • Adapted quickly to fast-paced environment, prioritizing tasks effectively during peak hours.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Supported team members by communicating effectively and fostering a positive work atmosphere.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.

Counter Server

Friendly Pizza & Deli
05.2021 - 11.2021
  • Maintained cleanliness and organization of service area to enhance operational efficiency.
  • Provided exceptional customer service by efficiently handling orders and inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business.

Education

High School Diploma -

Ravena Coeymans Selkirk High School
Ravena, NY

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Sanitation procedures
  • Appointment management
  • Relationship building
  • POS system operation
  • Strong multitasking
  • Handling complaints
  • Order accuracy
  • Menu memorization
  • Salesmanship

Languages

English
Native or Bilingual

Timeline

Wait Staff Member

Angela's Pizza and Pasta
08.2022 - 03.2025

Nail Technician

Self Employed
06.2022 - Current

Counter Server

Friendly Pizza & Deli
05.2021 - 11.2021

High School Diploma -

Ravena Coeymans Selkirk High School

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Khloe Kramer