Khloe Vega Mayorga
Ontario,CA
Summary
Motivated Shift Leader for high productivity and efficient task completion. Specialize in team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive work environments. Well rounded at directing employees through daily routines and interacting with customers to ensure top-notch experiences. Possesses many years of experience in industry industry. Leads by example as role model for exemplary customer service.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Crew Shift Leader
Little Caesars
Ontario, CA
06.2025 - 09.2026
- Supervised employees during shifts, ensuring task completion met management's standards.
- Resolved customer concerns and supported friendly service at Little Caesars.
- Opened and closed store sections, following shift checklists and procedures.
- Balanced cash drawers, operated registers and prepared cash deposits.
- Designated tasks to employees based on their skills and positions. to specific employees and teams according to roles and skills.
- Analyzed sales data to identify trends and develop strategies for increasing profits.
Team Member
Panera
Montclair, CA
03.2024 - 12.2024
- Greeted guests and efficiently processed orders through POS, ensuring a smooth customer experience.
- Operated cash registers to process payments from customers.
- Managed high-stress situations calmly, resolving issues to maintain service quality.
- Collaborated with team members to enhance overall productivity and streamline operations.
- Focused on mastering essential tasks to enhance overall job performance.
- Built and maintained working relationships with peers and upper management.
Sales Associate
Zumiez
Montclair, CA
05.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored the sales floor for shrink, safety, and customer questions throughout shifts.
- Arranged shelves with products to enhance customer accessibility and shopping experience.
- Answered incoming telephone calls to provide store, products and services information.
- Addressed customer concerns to enhance overall service quality. in a professional manner.
Sales Associate
JCPenney
Montclair, CA
10.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built rapport with customers to foster loyalty and encourage repeat business.
- Executed cash transactions accurately while adhering to company cash handling policies.
- Processed returns, exchanges, and refunds in accordance with store policy to maintain customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Chaffey High School
Ontario, CA05-2024
Skills
- Customer Service
- Conflict resolution
- Team management
- Employee training
- Multitasking
- POS operation
- Inventory control
- Store operations
- Cleanliness Standards
- Strong Leadership
- Teamwork and Collaboration
- Time Management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Food Handlers
Timeline
Crew Shift Leader
Little Caesars
06.2025 - 09.2026
Team Member
Panera
03.2024 - 12.2024
Sales Associate
Zumiez
05.2023 - 02.2024
Sales Associate
JCPenney
10.2022 - 04.2023
High School Diploma -
Chaffey High School