Khoi Luu
Summary
Provide technological support to entirety of California State University-Chico along with fellow team members, to help create the best user-experience and high-quality support from hardware to software issues. Experienced in installing, repairing, diagnosing, upgrading equipments using multitude of software applications and hardware tools.
Overview
3
3
years of professional experience
Work History
Desktop Technician
Chico State University
11.2022 - Current
- Deploy loaner devices to faculty, staff and students through the use of TeamDynamix ticketing system in collaboration with using Slack to communicate across with team members
- Help guide and tutor new employees and team member
- Helps co-lead the Tech Shop along with the leader
- Prepare computers and laptops on a daily basis for faculties, staffs and students
- Diagnose issues with devices, as well as update, re-image, and configure devices to match campus policies
- On-field delivery computer deployments to facilities
- Work closely with others to prepare devices, items to determine if item will be E-Wasted, or to be auctioned
Crew Member
McDonald's
09.2020 - 05.2021
- Worked at front register to take orders, complete payments
- Worked at drive-thru, handing out orders as well as completing order payments
- Helped clean and maintain the store during closing hours
- Helped package orders for delivery services as well as prepare them to be handed out to customers.
Education
Bachelor of Arts - Computer Animation And Game Design
California State University - Chico
Chico, CA06.2026
Skills
- Critical Thinking
- Hardware and Software Maintenance
- New System Deployment
- Documentations on surplus equipments
- Organizational Skills
- Knowledge Base
- Computer Hardware Knowledge
- Hardware Troubleshooting
- Collaborative Team Player
Directing and creating roblox games as Lead Game Designer and Game Owner
Created a studio in 2020, started working on a game alongside with a friend on Roblox, called Fighter's Creed.
Lead in the designs of the game's features, aesthetics, systems, coordinations between developers and staffs.
Managed relations with communities and content creators to post showcases, gameplay, as well as coordinate open-testings.
Work mainly as Game Designer, Game Character Animator, Game VFX Designer, Game Lighting Designer.
Current Project: Cultivation Realm, Game Director
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Desktop Technician
Chico State University
11.2022 - Current
Crew Member
McDonald's
09.2020 - 05.2021
Bachelor of Arts - Computer Animation And Game Design
California State University - Chico
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