Khoi Nguyen
San Francisco,CA
Summary
Professional with considerable volunteer experience in animal health care with an eager desire to learn more. Skilled in multitasking, problem-solving, and communication. Strong focus on teamwork and collaboration, and flexibility to adapt to revolving roles and needs. Attention to detail in documenting work and observations, and experienced in customer interaction and public speaking.
Overview
9
9
years of professional experience
Work History
Animal Care Volunteer
California Academy Of Sciences
08.2024 - Current
Service Associate
California Academy of Science
10.2023 - Current
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.
Front Office Manager and Doctor's Assistant
Nguyen Chiropractic
10.2016 - 01.2023
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Assisted the doctor with setting up patients, testing vitals and conducting other various health exams.
- Promoted a healthy work culture by serving as the liaison between administrative staff, chiropractors, and patients to resolve any concerns or issues that arose.
- Used database to update patient health procedure and diagnoses, as well as maintain patient index.
Animal Care Volunteer
East Maui Animal Refuge
01.2021 - 02.2021
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Gained extensive knowledge on various animal breeds, behaviors, dietary needs, and enrichment activities to provide tailored care for each individual animal.
- Collaborated with veterinary staff for routine check-ups and administering medications as needed.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
Junior Counselor
Hayward Area Recreation and Park District
05.2016 - 08.2019
- Planned fun and collaborative activities for ages 5 to 13 that resulted in teamwork and learning of valuable life lessons.
- Collaborated with fellow counselors to design engaging group activities that promoted teamwork and social skills.
- Weekly community service projects for the Hayward district
- Participated in regular staff meetings, staying current on new initiatives and sharing best practices with colleagues.
- Assisted in the planning and execution of camp-wide special events, such as talent shows or theme nights, fostering a strong sense of community among all participants.
- Developed relationships with peers and individuals using active listening and positive engagement.
- Resolved issues promptly using good judgment, problem-solving and negotiation skills.
Conservation Volunteer
Sulphur Creek Nature Center
05.2016 - 08.2019
- Conducted regular site assessments to identify potential risks or hazards, ensuring the safety of volunteers, staff, and wildlife.
- Assisted in the maintenance of trails, fences, and signage to improve visitor experiences and safety.
- Maintained accurate records of project activities, allowing for effective evaluation and future planning efforts.
- Reduced threats posed by invasive species through the implementation of targeted control measures and monitoring programs.
- Participated in ecological research projects, collecting valuable data to inform long-term conservation strategies.
- Strengthened community engagement in environmental stewardship by organizing public outreach events such as workshops, presentations, or clean-up days.
Education
Bachelor of Science - Microbiology
San Francisco State University
San Francisco, CA05-2025
Bachelor of Science - Marine Science
San Francisco State University
San Francisco, CA05-2025
Associate of Science - Health Sciences
Chabot College
Hayward, CA12-2022
Associate of Science - Biology
Chabot College
Hayward, CA12-2022
Skills
- Teamwork
- Communication
- Management
- Customer Service
- Computer and Index Proficiency
- Administrative Skills
- Leadership
- Multitasking
Languages
Vietnamese
Professional Working
Timeline
Animal Care Volunteer
California Academy Of Sciences
08.2024 - Current
Service Associate
California Academy of Science
10.2023 - Current
Animal Care Volunteer
East Maui Animal Refuge
01.2021 - 02.2021
Front Office Manager and Doctor's Assistant
Nguyen Chiropractic
10.2016 - 01.2023
Junior Counselor
Hayward Area Recreation and Park District
05.2016 - 08.2019
Conservation Volunteer
Sulphur Creek Nature Center
05.2016 - 08.2019
Bachelor of Science - Microbiology
San Francisco State University
Bachelor of Science - Marine Science
San Francisco State University
Associate of Science - Health Sciences
Chabot College
Associate of Science - Biology
Chabot College
Similar Profiles
Cecilia HodsonCecilia Hodson
High Throughput Sequencing Technician at California Academy of SciencesHigh Throughput Sequencing Technician at California Academy of Sciences
ASHRAFUL ISLAMASHRAFUL ISLAM
Ph.D. Research Fellow at Research Center for Eco-Environmental Sciences, Chinese Academy of SciencesPh.D. Research Fellow at Research Center for Eco-Environmental Sciences, Chinese Academy of Sciences
Lindsey ByersLindsey Byers
Adjunct Faculty at Southern California University Of Health SciencesAdjunct Faculty at Southern California University Of Health Sciences