Kholyne Mae Cacal

McDonald's Canada

07.2016 - Current

Directed daily operations, including scheduling and customer service
Supervised employees in all aspects of job performance by providing guidance and direction
Monitored cash register transactions to ensure accuracy of funds received
Recruited, interviewed, hired, trained, coached, evaluated, counseled and disciplined staff members as needed
Generated reports detailing sales trends and other relevant data for management review
Control the safety of food and the quality of production in restaurants by ensuring Crew are well-trained and follow established processes
Established procedures for receiving, stocking, and displaying merchandise
Implements food safety procedures
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
Accountable for the inventory management system, implementing inventory controls and controlling the restaurant's food cost
Maintained accurate records of employee attendance and payroll information
Assisted with the development of staff training programs and materials
Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.