KHOULOUD EL AYYACHE

• Risk Management Process Implementation: Implement, maintain, and update the organization's risk management processes to ensure they are effective and aligned with best practices
• Evaluate and improve a service delivery framework for the identification, Management, monitoring and reporting of Compliance risks and other risk related issues
• Propose relevant legislation, rules and regulations and monitor the role out of such policies across business units
• Financial Impact Analysis: Analyze the financial implications of identified risks and incidents when they occur, providing insights to inform decision-making
• Conduct regular internal audits to ensure compliance procedures are followed across the bank
• Risk Assessments and Evaluation: Conduct comprehensive risk assessments and evaluations to identify potential risks and their impacts on the organization
• Stay ahead of changes to Government regulations and industry standards
• Manage and maintain a risk management framework and prepare risk and compliance reports for internal and external use

Correspondent officer:

• Information Response: Respond to both internal and external requests for information from official records
• Address incoming correspondence to determine the nature of the writer's concerns
• Communication: Provide clear and concise explanations of relevant governing rules and regulations
• Data Management: Assemble authorized data for release
• Authorize the dissemination of this information as appropriate
• Cultivated a strong professional network within the industry to access critical information quickly when needed for reporting purposes.
• Managed a diverse portfolio of litigation matters by prioritizing tasks and allocating resources effectively, resulting in the successful resolution of numerous complex cases.

• Coordinated and monitored supply chain operations
• Ensures premises, assets and communications were used effectively
• Utilized logistics IT to optimize shipping and transport procedures and logged the data into system
• Managed purchasing orders and controlled inventory and purchasing records by liaising with stakeholders
• Logistics Coordinator and Stock Controller: Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location
• Responsible for tracking of goods enroute to their destination ensuring any problems that may arise are resolved so as to avoid delays
• Responsible for the preparation of quotes for customers, which will involve examining products or materials to estimate quantities or weight and type of container required for storage or transport
• Negotiate rates with suppliers such as carriers, warehouse operators and insurance companies and prepare tariffs for customers, ensuring the require profit margins as directed by the company are achieved
• Preparing and processing documentation for international shipping
• Review documentation such as commercial invoices and shipper's export declaration Bills of Lading
• Follow up all documents required by the carrier or the country of import or transshipment, including Custom's documents which are produced digitally, creating paperless working methods
• Observe the correct buying protocols
• Consistently deliver customer service in accordance with our customer service standards
• Implement Promotions accurately and in the required time frames
• Attend training(s) as directed
• Comply with all aspects of the Standard Operating Procedures manual

• Ensured that financial targets were met across departments
• Supervised the effectiveness of support systems
• Identified and managed risks
• Supervised and coached employees regularly on SOPs
• Liaised with department heads and management on staff performance
• Provided operational cover for senior management absences
• Human Resources Admin: Follow up on the medical files, annual leaves, and sick leaves in coordination with the accounting department
• Handle postings on Recruitment Websites & Adds on magazines
• Interviews
• Payroll
• Follow up employees' contracts & CNSS
• Update & create Job Description
• Screening CVs received and contacting positive candidates
• Maintain records, prepare reports, and compose correspondence relative to the work
• Prepare staff schedule & order uniform with the coordination of the brand & Marketing
• Update the rules and regulation of the company
• Organize the Manpower planning and management of the employees within the stores
• Stock, Brands and Suppliers duties: Follow up on stock: Inventories, receiving and transfers, stock amendments, update new merchandise, price list, discount and returns
• Handle the pricing & dispatching of merchandise between the stores
• Ensure controlling and supervising orders quantities and sales inventory results
• Follow up foreign suppliers' reorders & local supplier orders
• Follow up consignments contract & conditions
• Pricing new merchandise with different coefficients & follow up brand prices online
• Follow up defected items & returns to suppliers
• Track credit notes
• Operations and Clients: Follow up on daily operations of all stores and ensure smooth day-to-day operations
• Follow up the renovation and maintenance of all stores
• Improve the performance in the stores in terms of personnel and organization
• Follow Up all the Contracts & Polices and Negotiate with companies to get the best offer
• Organize the warehouse to meet with the necessity of the business
• Closing Accounts & Review Statements
• Handle problem & complains of the Clients