Kalton Phan

•Managed and supervised valet operations at fundraisers, grand openings, weddings, and corporate events across the Bay Area
•Delegated responsibilities to an average 3-7 valets at each event.
•Oversaw event valet and traffic control operations
•Maintained and organized parking lots with overflow parking
•Kept record of operations, including examining parking locations, services performed, and accidents reported, number of the cars parked, and submit them to the company event report at the end of each event

• Monitored CCTV cameras and alarm systems for security breaches.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Issued access cards to authorized personnel to monitor access points.

• Administered excellent customer service and support for up to 50 independent contractors and requesters in high-tech Fortune 500 companies in the Silicon Valley area
• Ensured that daily administrative documentation was kept concise and complete at all times; maintained all daily assigned equipment in the functional and presentable condition
• Ensured that the client, its associates, and facility personnel are provided with a safe and professional work environment
• Escorted, monitored, and observed contractors working in client buildings
• Conducted timely breaks for all specialists as needed within the company while tracking individual workload