Khrista Caroline Silva
San Jose,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Overnight Stocker and Receiver
Walmart.com
777 Story Rd San Jose Ca 95122
01.2026 - Current
- Received and processed incoming shipments, ensuring accurate inventory levels.
- Stocked shelves efficiently, optimizing product placement for improved accessibility.
- Conducted regular inventory audits to maintain stock accuracy and reduce discrepancies.
- Collaborated with team members to streamline stocking procedures, enhancing overall efficiency.
- Operated warehouse equipment safely, adhering to safety protocols during all tasks.
- Assisted in training new employees on best practices for stocking and receiving processes.
- Monitored product expiration dates, ensuring compliance with quality standards and minimizing waste.
- Communicated effectively with management regarding inventory needs and supply chain issues.
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Ensured proper storage of perishable items, adhering to company guidelines and food safety regulations.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Managed timely and effective replacement of damaged or missing products.
- Greeted store customers and discussed needs.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Safely and securely loaded items to prevent damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
Digital Personal Shopper
Walmart
San Jose, CA
07.2024 - 01.2026
- Replenished and arranged items to maintain appearance.
- Tracked inventory levels and restocked items as needed
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
- Listened to customer needs to identify and recommend best products and services.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Scanned items when pulling from shelves to update system stock information.
- Greeted customers and answered product or service questions.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
Saloon Professional Academy
1600 Saratoga Ave. # 103 San Jose Ca 95129High School Diploma -
Milpitas High School
Milpitas06.2024
Skills
- Product awareness
- Upbeat and outgoing attitude
- Customer service
- Product expertise
- Shopping management
- Prioritizing orders
- Attention to detail
- Relationship building
- Heavy lifting
- Deadline driven
- Decision-making
Timeline
Overnight Stocker and Receiver
Walmart.com
01.2026 - Current
Digital Personal Shopper
Walmart
07.2024 - 01.2026
High School Diploma -
Milpitas High School
Saloon Professional Academy