Khriste Punch
Victoria,TX
Summary
Dynamic culinary professional with a strong background in food service management at Whataburger. Proven expertise in food preparation and sanitation, enhancing customer satisfaction through effective training and performance improvement. Skilled in inventory management and waste reduction, consistently delivering high-quality meals while fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Spv Cook
Unidine Compass Group
08.2019 - Current
- Prepared and cooked meals according to standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring availability of ingredients for daily operations.
- Collaborated with team members to meet meal service deadlines efficiently.
- Implemented food safety and sanitation practices in compliance with health regulations.
- Adapted quickly to changing menus and customer preferences while maintaining quality standards.
- Trained new staff on kitchen procedures, safety protocols, and operational workflows.
- Monitored food quality during preparation to ensure consistency and adherence to specifications.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Food Service Worker
Klein ISD
09.2011 - 08.2017
- Operated kitchen equipment to prepare meals and ensure food quality standards.
- Assisted in inventory management by tracking supplies and minimizing waste.
- Upheld sanitation standards in food service areas, meeting health and safety guidelines.
- Collaborated with team members to optimize workflow during peak service hours.
General Manager of Food Service
Whataburger
10.2003 - 02.2008
- Directed daily operations to ensure optimal service delivery and customer satisfaction.
- Implemented training programs to enhance staff performance and operational efficiency.
- Developed strategic initiatives to increase sales and improve profitability across locations.
- Analyzed market trends to adjust menu offerings and drive customer engagement.
- Oversaw inventory management processes, reducing waste and improving supply chain efficiency.
- Fostered a positive workplace culture through employee recognition and team-building activities.
- Established performance metrics to evaluate staff productivity and operational success.
- Collaborated with cross-functional teams to streamline processes and enhance service quality.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
Education
Trade - Culinary Arts
Gary Job Corps
San Marcos, TX04.2000
High School Diploma - Required
Stroman High School
Victoria, TX05.1998
Skills
Customer service
Timeline
Spv Cook
Unidine Compass Group
08.2019 - Current
Food Service Worker
Klein ISD
09.2011 - 08.2017
General Manager of Food Service
Whataburger
10.2003 - 02.2008
Trade - Culinary Arts
Gary Job Corps
High School Diploma - Required
Stroman High School