Khristian Montano
Tempe,AZ
Summary
Dedicated Logistics professional bringing over five years managing freight carrier relationships focused on cost-effective logistics solutions. Good organizational, customer relations and project management skills. Analytical thinker with superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Transportation Specialist L3
Amazon
8 2023 - Current
- Managed crisis situations effectively, mitigating potential losses due to unforeseen disruptions in the supply chain.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Streamlined communication between departments, enhancing overall operational effectiveness.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Leveraged data analysis tools for informed decision-making regarding resource allocation and process improvements.
Driver Engagement Agent
Dispatchit, LLC
04.2020 - 08.2023
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver Lead
Dispatchit, LLC
04.2019 - 04.2020
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Delivery Driver
Progistics Distribution
11.2017 - 01.2019
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
Business Coordinator
Encore Partners LLP
01.2016 - 02.2017
- Spearheaded process improvements by identifying inefficiencies and implementing solutions that streamlined operations, resulting in increased productivity.
- Facilitated successful events through meticulous planning, coordination of resources, and seamless execution of logistics.
- Managed budgets and financial reports to ensure cost-effective allocation of resources for maximum return on investment.
- Developed comprehensive project plans, ensuring timely completion of tasks while meeting quality standards.
- Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and vendors.
Associate
Costco Wholesale
10.2011 - 07.2013
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
Assistant Manager
Finish Line
10.2009 - 08.2011
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Associate of Arts - Business
San Diego Community College
San Diego, CA 05.2016 - 05.2017
High School Diploma -
West View High School
San Jose, CA 01.2005 - 05.2009
Skills
Regulatory knowledge
Dispatching procedures
Inventory Tracking
Hazardous Materials Handling
DOT Compliance
Incident Reporting
Customs Compliance
Documentation Management
Route Planning
Logistics Management
Negotiating rates
Coordinating schedules
Timeline
Driver Engagement Agent
Dispatchit, LLC
04.2020 - 08.2023
Driver Lead
Dispatchit, LLC
04.2019 - 04.2020
Delivery Driver
Progistics Distribution
11.2017 - 01.2019
Associate of Arts - Business
San Diego Community College
05.2016 - 05.2017
Business Coordinator
Encore Partners LLP
01.2016 - 02.2017
Associate
Costco Wholesale
10.2011 - 07.2013
Assistant Manager
Finish Line
10.2009 - 08.2011
High School Diploma -
West View High School
01.2005 - 05.2009
Transportation Specialist L3
Amazon
8 2023 - Current
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