Summary
Overview
Work History
Education
Skills
Timeline
Generic

KHRISTIAN THOMAS

Fuquay

Summary

Efficient team member with strong customer service skills and proven ability to prioritize tasks effectively. Strives to ensure every customer interaction is positive and contributes to overall business success.

Overview

4
4
years of professional experience

Work History

Server

Khao Sen
Fuquay
05.2024 - Current
  • Provided exceptional customer service to patrons, ensuring a positive and memorable dining experience, resulting in positive feedback.
  • Assisted with opening and closing duties as assigned.
  • Collaborated effectively with other team members (hosts, bussers, bartenders, kitchen staff) to ensure smooth service.
  • Maintained a clean and organized work area, including tables, server stations, and dining areas.
  • Assisted with setting and clearing tables efficiently.
  • Restocked server stations with necessary supplies (napkins, silverware, condiments).
  • Followed all restaurant policies and procedures, including safety and sanitation guidelines.

Server

Sono
Raleigh
07.2022 - 02.2024
  • Provided exceptional customer service to patrons, ensuring a positive and memorable dining experience, resulting in positive feedback.
  • Greeted guests promptly and courteously upon arrival, creating a welcoming atmosphere.
  • Escorted guests to their tables and presented menus, offering assistance and answering initial questions.
  • Accurately took food and beverage orders, noting any special requests or dietary restrictions.
  • Entered orders efficiently and accurately into the point-of-sale (POS) system.
  • Served food and beverages to guests in a timely and professional manner, adhering to restaurant standards.
  • Anticipated guest needs and proactively addressed them, such as offering drink refills or clearing finished plates.
  • Checked on guests throughout their meal to ensure satisfaction and address any concerns promptly and effectively.
  • Handled guest complaints with professionalism and tact, escalating issues to management when necessary to ensure resolution.
  • Built rapport with regular customers, fostering a sense of loyalty and repeat business.

Cashier

Krispy Kreme
Fuquay
01.2021 - 06.2022
  • A friendly, outgoing, and enthusiastic attitude is crucial. You'll be the first and last point of contact for many customers.
  • Clearly and politely communicate with customers, understand their orders, and answer their questions.
  • Handling cash and making changes, accuracy in basic calculations is important.
  • Familiarity with operating a cash register, processing payments (cash, credit/debit cards), and making accurate change.
  • Especially during busy periods, taking orders, processing payments, and potentially handling other tasks simultaneously.
  • Accuracy in order taking and payment processing is essential to ensure customer satisfaction and prevent errors.
  • Showing up on time for your shifts is important in any retail role.
  • Working as part of a team to ensure smooth store operations.
  • Adhering to specific procedures for order taking, cash handling, and customer service.

Education

Associate's Degree -

Wake Tech
Raleigh
05.2025

Skills

  • Customer relationship management
  • Sales presentation
  • Team player
  • Accountability
  • Reliability
  • Adaptability
  • Flexibility
  • Time Management
  • Organization

Timeline

Server

Khao Sen
05.2024 - Current

Server

Sono
07.2022 - 02.2024

Cashier

Krispy Kreme
01.2021 - 06.2022

Associate's Degree -

Wake Tech

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