Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

Khristina Mikhaylova

Pleasant Hill,California

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Inside Sales Representative

Pacific Plaza Imports, Inc.
Concord
01.2017 - 02.2024
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Skills

  • Document Control
  • Invoice Processing
  • Mail handling
  • Office Administration
  • Filing
  • Data Entry
  • Digital Archiving
  • Administrative Support
  • Highly organized
  • PC proficient
  • Customer Service
  • Microsoft Outlook
  • Professional Communication

Certification

  • Administrative Assistant
  • Customer Service

Languages

Bulgarian
Native/ Bilingual
Russian
Professional

References

References available upon request.

Timeline

Administrative Assistant/Inside Sales Representative

Pacific Plaza Imports, Inc.
01.2017 - 02.2024
Khristina Mikhaylova