Khristina Mikhaylova
Pleasant Hill,California
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Inside Sales Representative
Pacific Plaza Imports, Inc.
Concord
01.2017 - 02.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Skills
- Document Control
- Invoice Processing
- Mail handling
- Office Administration
- Filing
- Data Entry
- Digital Archiving
- Administrative Support
- Highly organized
- PC proficient
- Customer Service
- Microsoft Outlook
- Professional Communication
Certification
- Administrative Assistant
- Customer Service
Languages
Bulgarian
Native/ Bilingual
Russian
Professional
References
References available upon request.
Timeline
Administrative Assistant/Inside Sales Representative
Pacific Plaza Imports, Inc.
01.2017 - 02.2024