Heather Moggia
CA
Summary
[Job Title] with [Number] years of experience building customer base, attracting potential customers and selling [Product or Service]. Highly persuasive with excellent influencing and customer service skills. Enthusiastic and motivated to share product knowledge and increase sales.
Overview
19
19
years of professional experience
Work History
Vendor Network Manager
Catastrophe Response Service Temporary Housing (CRS Temporary Housing)
08.2022 - Current
- Report to the Director of Supply Chain in managing relationships with our key vendors and ensuring their satisfaction, handling vendor escalations, cost savings and maximizing profitability
- This role requires exceptional communication, negotiation skills, a deep understanding of external vendor management as well as working with internal teams
- Having a strong ability to build and maintain successful partnerships through event meetings and travel is a must
- Having to manage multiple responsibilities on different levels to ensure success
- Utilizes, salesforce, Slack, Teams, multiple platforms for all booking for travel, organizing training and meetings.
Owner of event planning and design business
Moggia Events LLC
06.2012 - 01.2024
- Actively follow industry trends to create spectacular industry events
- Planning and coordination for corporate and social program events
- Efficiently able to multitask, detailed oriented, patient with all clients as well as vendors
- Ensuring the target audience is engaged so the event is marketed properly through virtual meetings and in person meetings
- Events play a huge part in the success of a brand or an organization
- I personally select all vendors and locations for clients once in contract as well as planning all details for the entire program as well as specific detail activities, deliveries, site walk throughs, permits and payments
- Wedding logistics with clients, negotiate vendor contracts, and ensure that wedding-day activities run smoothly
- Efficient with QuickBooks, excel, word, zoom and outlook.
Accounting Folio Contract Employee
Assured Relocation
01.2021 - 04.2021
- IATA Coordinator + Hotel Relationship Manager April 2021 - Current ( Company was acquired by CRS Temporary Housing )
- Report directly to the COO of the company
- Daily updates managing calendars of appointments; composing and preparing Invoices processing confidential hotel negotiation contract rates
- Point of contact for all global sales directors and company owners
- Book and attend multiple meetings with owners and other executives facilitating and fostering quality relationships
- Employee travel bookings for all sales and marketing team members as well as both owners of the company
- Accounting for all commissions payments made via check and electronic deposits
- Work daily with: Salesforce, QuickBooks, Google, Ring central, Zoom, Outlook, expensify and a variety of reports
- Catastrophe assistance: Utilize Groupize booking link for block rooms as needed provide support to the CAT team for rooms/housing needs
- Special project assignment handled the GDS hotel transition from Worldspan to Galileo in 2021
- Special project assignments for employee and amenity programs.
Banquet Event Manager
Dolce Hotels and Resorts - Hayes Mansion
09.2008 - 05.2012
- Responsible for coordinating, ordering and the delivery of all conference rooms, work with AV and Tech teams, setting crew and food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms
- Keeping with the standards prescribed by management and extremely high client expectations
- Personally, ran programs with over 1000 attendees from corporate training to wedding events
- Requirements for this job role were: exceptional communication, being teamwork oriented, maintaining a positive energy level, being thorough, organized and professional
- Being able to troubleshoot at any moment.
Event Director: Catering and banquets
Spectrum Restaurant Group - MacArthur Park Restaurant
09.2006 - 05.2008
- Processing Phone/E-mail requests for banquets, Creating BEO Contracts, helping guests plan events in great detail, welcoming event hosts and helping with final set up details, bringing in new clientele through cold calls and banquet packet drop offs
- Oversee all property details, specials events, dinners, catering, banquets up to 600 people, corporate events to weddings
- Wine purchases, P&L, Budget, staff hiring, training, reviews, and staff scheduling.
Event Management of Restaurant, Bar/ lounge and Room Service
Woodside Hotels and Resorts - Stanford Park Hotel - Duck Club Restaurant
03.2006 - 09.2006
- Opening and closing of restaurant, lounge and room service outlets
- Scheduling for food and beverage staff, employee reviews, etc
- Ordering and stocking of par levels of inventories food and beverage outlets
- Continual staff training on policies and procedures
- Attendance of Daily stand up, weekly and monthly revenue meetings.
Assistant General Manager
Joie De Vive Hospitality - Hotel Los Gatos & Spa - Kuleto's Los Gatos
10.2004 - 03.2006
- Floor coverage and administrative duties, develop schedules, daily counting and balancing of cash drawers, cash reserves, resolve and avert potential guest issues or complaints, maintenance of all restaurant and banquet employee files on property, responsible of service areas to be set up and maintained also assisted with private in-house banquets and restaurant VIP dinners
- Represented the property as the cultural ambassador at monthly meetings with all San Francisco properties.
Education
Bachelor of Arts - Communication Studies
California State University Chico
Skills
- Relationship Management
- Project Planning
- Market Penetration
- Analytical and Critical Thinking
- Microsoft Office Proficiency
Timeline
Vendor Network Manager
Catastrophe Response Service Temporary Housing (CRS Temporary Housing)
08.2022 - Current
Accounting Folio Contract Employee
Assured Relocation
01.2021 - 04.2021
Owner of event planning and design business
Moggia Events LLC
06.2012 - 01.2024
Banquet Event Manager
Dolce Hotels and Resorts - Hayes Mansion
09.2008 - 05.2012
Event Director: Catering and banquets
Spectrum Restaurant Group - MacArthur Park Restaurant
09.2006 - 05.2008
Event Management of Restaurant, Bar/ lounge and Room Service
Woodside Hotels and Resorts - Stanford Park Hotel - Duck Club Restaurant
03.2006 - 09.2006
Assistant General Manager
Joie De Vive Hospitality - Hotel Los Gatos & Spa - Kuleto's Los Gatos
10.2004 - 03.2006
Bachelor of Arts - Communication Studies
California State University Chico
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