Khristine Kay Elane
Tacoma,WA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Food Server
Hong Kong Restaurant
10.2010 - 05.2011
- Welcoming and sitting diners comfortably in the dining section
- Taking customers’ food and drink orders
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
- Delivering a memorable dining experience by resolving all customer issues promptly
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations
Merchandise Associate
Nova Pro Company
03.2009 - 01.2010
- Monitoring sales and identifying any losses or stock wastage
- Working with suppliers and distributors to negotiate prices and order large volumes
- Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
- Getting to know the customer base and understanding their motivation and sales drivers
- Reviewing customer feedback to predict sales trends and seasonal stock demand
- Briefing staff on stock display and rotation to ensure every space is optimized
- Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
- Making predictions based on sales data, customer feedback and market trends
- Assessing the effectiveness of different product displays and store layouts on sales figures
- Reviewing competitors, including pricing, profit, marketing and other progress
Education
Bachelor of Science - Hotel And Restaurant Management
Columban College
Olongapo City Philippines04.2007
Certification
- Mini-Chefs on Parade :2002 Odyssey - (An expose of skills and talents in Culinary Arts through positive competition)- August 17,2002
- On-Site Seminar on Hotel Operations (Cocoy's Ballroom of Palm Plaza Hotel, Malate Manila - September 20, 2002
- Trends in Hospitality, Bar Management and Food Management - October 4, 2003
- Basic Hotel Operations Exposure Tour - February 20, 2005
- ITPT: Promotion A Baorderless Education for Tourism and HRM Students - March 4, 2005
Timeline
Restaurant Food Server
Hong Kong Restaurant
10.2010 - 05.2011
Merchandise Associate
Nova Pro Company
03.2009 - 01.2010
Bachelor of Science - Hotel And Restaurant Management
Columban College
- Mini-Chefs on Parade :2002 Odyssey - (An expose of skills and talents in Culinary Arts through positive competition)- August 17,2002
- On-Site Seminar on Hotel Operations (Cocoy's Ballroom of Palm Plaza Hotel, Malate Manila - September 20, 2002
- Trends in Hospitality, Bar Management and Food Management - October 4, 2003
- Basic Hotel Operations Exposure Tour - February 20, 2005
- ITPT: Promotion A Baorderless Education for Tourism and HRM Students - March 4, 2005
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