Khristopher Farley
Cleveland,OH
Summary
Dynamic leader with a proven track record at Play It Again Sports, enhancing customer satisfaction and loyalty. Excelled in supervising teams, leveraging communicative strengths, and computer skills to streamline operations. Achieved notable improvements in performance metrics through creative strategies and effective time management.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Health & Fitness
Eastlake, Ohio
06.2024 - Current
- Assisted with maintenance projects around the facility including painting walls, repairing machines.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Performed tests on completed products to assess durability and functionality.
Customer Service Cashier
Home Depot
Highland, OH
02.2023 - 06.2024
- Processed credit card transactions accurately and efficiently.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Assistant Manager
Sheetz
Twinsburg, OH
06.2022 - 01.2023
- Maintaining accurate records of fuel and other store inventory levels.
- Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
- Formed and sustained strategic relationships with clients.
- Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
Manager
Play It Again Sports - Team Store
Lyndhurst, OH
07.2019 - 11.2022
- Assigned work and monitored performance of project personnel.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted performance reviews for team members.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Charles F. Brush High School
Lyndhurst, OH05-2020
Skills
- Creative
- Communicative
- Able to lift and carry 50 lbs
- Time management
- Computer skills
- Data entry
Timeline
Warehouse Worker
Health & Fitness
06.2024 - Current
Customer Service Cashier
Home Depot
02.2023 - 06.2024
Assistant Manager
Sheetz
06.2022 - 01.2023
Manager
Play It Again Sports - Team Store
07.2019 - 11.2022
High School Diploma -
Charles F. Brush High School
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