Khristyna Keating

•Perform regular inspections of kitchen equipment and storage areas for cleanliness and functionality.

•Schedule staff shifts, monitor attendance, and manage/ approve payroll records.

•Coach staff on strategies to enhance performance.

•Help Develop and implement strategies to enhance team performance, improve processes to boost BMC food standards

•Train new food service employees to maintain high productivity levels

Prepare workstations with ingredients and tools to increase efficiency.

•Provide leadership, insight and mentoring to employees

•Perform continuous evaluations of employee performance and service levels.

•Supervise team of employees, maintaining positive and productive atmosphere to enhance employee experience.

•Complete thorough opening, closing functions to maintain operational standards each day.

•balance cash registers

•Delegate work to staff, setting priorities and goals.

•Approach customers and engaged in conversation through use of effective interpersonal and people skills.

•Complete day-to-day duties accurately and efficiently.

•Quick problem solving abilities

•Issue receipts, refunds, credits or change due to customers.

•Provide direction to staff on proper preparation techniques for menu items.

•Monitor temperatures of prepared food and cold-storage areas.

•Strong telephone etiquette, effectively handling difficult calls.

•Clean homes following specific and detailed protocols and requests.

•Provide additional services upon request by customers such as laundry washing, folding, ironing or pet care.

•Communicate with customers about requests for additional supplies or cleaning services.

•Clean bathrooms,kitchen, living areas, bedrooms ect.

•Coordinate home cleaning schedule based on client availability

•Delivered detailed and timely cleaning services

•Assisted with the development of relapse prevention strategies for clients.

•Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.

•Guided clients through transition to independent living within community.

•Administered appropriate assessments such as urine drug screens, breathalyzers. to ensure compliance with program rules and regulations.

•Provided direct patient care in a residential treatment facility for individuals with substance abuse issues.

•Transported clients from one location to another when necessary for medical appointments or other activities related to their recovery process.

•Aided patients in performing activities of daily living.

•Educated clients on the dangers of substance abuse, relapse prevention techniques, and healthy coping skills.

•Supported patients through difficult times such as withdrawal symptoms or cravings associated with their addiction disorder.

•Encouraged clients to participate in recreational activities that promote sobriety and physical health.

•Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.

•Developed and maintained therapeutic relationships with clients to foster trust and support the recovery process.

•Supervised medication administration among patients at the facility according to doctor's orders.

•Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.

•Answered incomming calls to assist patients, other facilities inquiries of program& family concerns.

•Displayed strong telephone etiquette, effectively handling difficult calls.

•Provided excellent care and attention to patients when face-to-face or through phone conversations.

•Maintained positive working relationship with fellow staff and management.

•Collaborated with other departments to coordinate workflow processes between teams.

•Moved loads between machines, operated ironing equipment and folded laundered items.

•Loaded carts with clean linen to transport to designated storage areas.

•Packaged customer orders for shipment

•Checked inventory and made lists for linen orders to be filled

•Provided assistance to other departments as requested by management.

•Inspected laundry for damage or stains to repair or pre-treat and quality control

•Loaded and unloaded trucks with deliveries of linen items.

•Understood and followed oral and written directions.

•Displays strong phone Adequate