Highly motivated and enthusiastic individual. Possess excellent communication, organizational, and technical skills, as well as a passion for providing excellent customer service. Eager to leverage skills and experience to make a meaningful contribution to the organization.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Dr.Steven Poznyansky, DDS
07.2023 - 02.2024
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Provided excellent customer service by addressing inquiries and resolving issues in a timely manner.
Scheduled, coordinated and confirmed appointments and meetings.
Operated multi-line telephone system to answer and direct high volume of calls.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Software Development Engineer in Test
Accenture Flex
07.2022 - 10.2022
Wrote and executed test cases to ensure software quality and functionality, contributing to product success.
Worked closely with developers to resolve defects and improve product performance, resulting in high-quality end product.
Participated in code and design reviews to ensure adherence to best practices and standards, promoting development efficiency.
Created accurate and successful test scripts to manage automated testing of certain products and features.
Receptionist
Sea Breeze Medical PC
03.2020 - 09.2021
Managed incoming and outgoing calls and emails with efficiency and accuracy.
Effectively dealt with insurance and patient monitoring tasks.
Interacted with pharmaceutical representatives to order and manage inventory, ensuring smooth operations.
Provided clerical support to office employees by copying, faxing and filing documents.
Managed multiple tasks and met time-sensitive deadlines.
Education
Associate of Science - Computer Science
Borough of Manhattan Community College of The City University of New York
New York, NY
Skills
Excellent written and verbal communication skills
Strong organizational skills, able to manage multiple tasks and priorities
Proficient in variety of software and technology
Ability to manage time effectively, prioritize tasks, and meet deadlines in remote work environment
Strong attention to detail, ensuring accuracy in all tasks
Ability to quickly adapt to new tools and technologies, as well as new processes and procedures
Timeline
Front Desk Receptionist
Dr.Steven Poznyansky, DDS
07.2023 - 02.2024
Software Development Engineer in Test
Accenture Flex
07.2022 - 10.2022
Receptionist
Sea Breeze Medical PC
03.2020 - 09.2021
Associate of Science - Computer Science
Borough of Manhattan Community College of The City University of New York