Prepares day to day entries into spreadsheets and data base
Serves as a second point of contact in the financial department
Creates monthly reports based off financial data and distributes all reports to management
Manages and processes bank withdrawals/deposits
Evaluates current and previous financial data for the company
Maintains database by entering, verifying, and backing up data
Protects operations by keeping financial information confidential
Reconciles transactions by comparing and correcting data
Front Desk Supervisor
OakMarr Recreation Center – Fairfax County Park Authority
Oakton, Virginia
11.2019 - 02.2022
Supervised customer service operations to include scheduling, recruiting, hiring, training, development, and coaching of the front desk staff and customer engagement representatives (new member onboarding).
Enforced standard operating procedures (SOPs), and supported financial and budgetary goals.
Ensured proper cash, check, and credit card processing, as well as audit controls.
Maintained the front desk and manager schedule for 30 employees, and scheduled any necessary meetings.
Compiled and maintained monthly, quarterly, semi-annual, and annual totals and reports for the front desk.
Administrative Assistant
Herrity Building – Fairfax County Park Authority
Fairfax, Virginia
06.2021 - 08.2021
Submitted payroll and time entry for a staff of 150 employees.
Processed new and rehire paperwork to comply with HR policies.
Prepared and verified the completeness and accuracy of forms/documents (e.g., hire paperwork).
Identified and recommended by OakMarr leadership to head the Rec Pac administrative role during the 2021 season.
Processed other employment actions to include transfer requests, terminations, and pay raises.
Manager on Duty Aquatics
OakMarr Recreation Center – Fairfax County Park Authority
Oakton, Virginia
02.2018 - 11.2019
Supervised > 20 employees between all departments including overseeing daily operations of aquatics and land programs
Assisted at the front desk, greeted customers, and answered phones while multitasking with other tasks
Ensured proper cash, check, and credit cards processing as audit controls for class registrations
Responded to center emergencies and followed through with procedures
Front Desk Receptionist
OakMarr- Fairfax County Park Authority
Oakton, Virginia
03.2014 - 03.2018
Education
Bachelor of Science - Criminology Law & Society, Concentration in Criminal Justice
George Mason University
05.2019
Skills
Microsoft Office
PowerPoint
Microsoft Excel
Outlook
Focus (SAP)
WhatsApp
IOS
Instagram
Organizational skills
Telephone etiquette
Verbal communication
Writing skills
Vocal communication
Customer service abilities
Accounting assistance
References
Available Upon Request
Timeline
Financial Analysts
Smartphone-Depot
04.2022 - Current
Administrative Assistant
Herrity Building – Fairfax County Park Authority
06.2021 - 08.2021
Front Desk Supervisor
OakMarr Recreation Center – Fairfax County Park Authority
11.2019 - 02.2022
Manager on Duty Aquatics
OakMarr Recreation Center – Fairfax County Park Authority
02.2018 - 11.2019
Front Desk Receptionist
OakMarr- Fairfax County Park Authority
03.2014 - 03.2018
Bachelor of Science - Criminology Law & Society, Concentration in Criminal Justice