Khuong Dang

• Successfully completed U.S. Army Basic Combat Training (BCT), gaining skills in discipline, physical fitness, marksmanship, and tactical operations.
• Completed Combat Engineer training, specializing in construction, demolition, route clearance, and mobility/counter-mobility operations.
• Assisted in demolition and construction tasks using specialized tools and equipment.
• Trained in weapons handling, land navigation, first aid, and field survival skills essential for military readiness and mission success.
• Learned and applied team leadership, small-unit tactics, and problem-solving under stress in both simulated and real-world environments.
• Developed attention to detail, time management, and resilience through intensive military training and evaluations.
• Learned safety protocols to ensure compliance on job sites.
• Supported team members in executing tactical operations during training exercises.
• Conducted site assessments to identify potential hazards and risks.

Mobilized in support of U.S. Immigration and Customs Enforcement (ICE)

• Assisted ICE ERO agents with case file management, dockets, and preparation/serving of deportation paperwork.
• Provided administrative and operational support in detention facilities, ensuring compliance with federal policies and security protocols.
• Coordinated with federal agents to support daily operations, logistical needs, and facility procedures.
• Maintained confidential records and documentation, demonstrating accuracy, attention to detail, and adherence to privacy standards.
• Applied organizational, problem-solving, and communication skills to assist in efficient and effective mission execution.
• Gained firsthand experience in federal law enforcement operations, detention facility procedures, and interagency collaboration.

Mobilized for Civil Disturbance / Riot Control Support with local Law Enforcement and other federal agencies..

• Trained in riot control and civil disturbance operation, supporting law enforcement in maintaining order during protests.
• Assisted local law enforcement partners in crow management, security operations, and public safety missions.
• Applied non-lethal tactics, de-escalation techniques and coordinated response measures to ensure mission success and community safety.

• Provided exceptional customer service, assisting over 100 customers daily with product selection and inquiries.
• Organized and maintained inventory, ensuring accurate stock levels and reducing inventory discrepancies by 10%.
• Coordinated with the merchandising team to optimize floor layouts, enhancing the shopping experience and boosting sales.
• Resolved customer complaints promptly, maintaining a 95% satisfaction rate.

• Maintained accurate inventory and organized product displays.
• Coordinated with store management to ensure compliance with corporate standards.
• Monitored stock levels and ensured timely replenishment,
• Communicated effectively with store staff and teams to complete assignments efficiently.
• Adapted to fast-paced environments and deadlines.

• Managed delivery routes and schedules independently.
• Handled packages with care and maintained proper records.
• Interacted professionally with customers.
• Maintaining a high customer satisfaction rate of 98%
• Followed strict safety protocols and procedures.
• Adapted to changing routes and schedules.