Khuong Do
Tukwila
Summary
Full-stack Software Engineer with over three years of experience in designing and maintaining scalable web applications. Proficient in PHP, Laravel, SQL, and JavaScript, with a strong track record in Agile development and cross-team collaboration to enhance application reliability and user experience.
Overview
7
7
years of professional experience
Work History
Software Engineer II
Agronomy 365
03.2026 - 07.2026
- Led full-stack feature development from requirements gathering to production deployment, enhancing functionality and scalability.
- Designed and implemented customer-facing features, internal tools, reporting systems, and data visualization solutions using PHP, Laravel, SQL, and REST APIs.
- Collaborated with product, engineering, and customer support teams to define requirements for scalable software solutions.
- Coordinated workflows for small engineering team by prioritizing and tracking JIRA tasks while providing technical guidance.
- Created technical documentation for internal teams and customers to improve system understanding and adoption.
- Enhanced application reliability by maintaining systems, debugging issues, and optimizing workflows to reduce downtime.
- Developed new features based on user feedback and management requests to enhance quality of life and database maintenance.
- Streamlined development processes to ensure timely project delivery while addressing evolving requirements.
Software Engineer
Agronomy 365
07.2025 - 03.2026
- Developed and maintained full-stack web applications using PHP, Laravel, SQL, and REST-based services.
- Developed application features such as reporting tools, custom charts, and internal productivity tools to enhance user experience.
- Worked across the software development lifecycle including requirements analysis, implementation, testing, debugging, and deployment.
- Produced detailed technical documentation to assist internal teams and customers in utilizing applications effectively.
- Coordinated Jira ticket management and collaborated with cross-functional teams to ensure timely project delivery.
Junior Software Engineer
Agronomy 365
01.2024 - 07.2025
- Debugged production issues and improved system stability through code improvements and testing.
- Developed and maintained application features, enhancing user experience and system functionality.
- Built custom charts and tools based on customer and business requirements, improving user engagement.
- Created technical documentation for users and internal teams, facilitating knowledge transfer and support.
Software Engineering Intern
Agronomy 365
06.2023 - 01.2024
- Resolved software bugs and implemented enhancements, contributing to the engineering team's efficiency.
- Assisted developers with testing and debugging, supporting feature improvements.
- Reviewed and documented application features, enhancing user understanding and adoption.
CIS HelpDesk Lead Technician
Seattle Pacific University
Seattle
06.2022 - 03.2023
- Led Technical Support Services team, managing workflow and delegating tasks to enhance support efficiency in professional IT environment.
- Provided technical support for university staff and students through phone, email, and walk-in assistance.
- Coordinated with team members to streamline support workflows and provide effective solutions to users.
- Diagnosed and resolved software installation issues, malware-related problems, and general technical issues across university systems.
- Applied problem-solving, communication, and customer service skills to resolve technology issues in a fast-paced environment.
- Developed documentation for recurring technical problems and troubleshooting processes, facilitating internal knowledge sharing.
CIS HelpDesk Technician
Seattle Pacific University
Seattle
08.2021 - 06.2022
- Addressed technology-related questions through email, phone, and in-person support, enhancing user experience and satisfaction.
- Troubleshot software, hardware, and account-related issues for students, faculty, and staff, ensuring timely resolution of technical problems.
- Installed and configured software applications while resolving system errors and technical problems.
- Documented solutions and troubleshooting steps, creating a knowledge base for quicker future issue resolution.
Tutor
North Seattle College
Seattle
01.2020 - 08.2020
- Guided students through challenging course materials and concepts, enhancing their understanding.
- Simplified complex concepts for students, making learning relatable and accessible.
- Tutored students in math and science, fostering a respectful and patient learning environment.
Education
Bachelor of Science - Computer Science
Seattle Pacific University
Seattle, WA03-2023
Skills
PHP
- Laravel
- REST APIs
- SQL
- MySQL
- JavaScript
- Python
- HTML/CSS
- Git
- Jira
- Postman
- PhpStorm
- Full-Stack Dev
- Agile methodology
- API integration
- Testing skills
- Debugging
- Code Review
- Problem solving
- Workflow efficiency
- Team collaboration
- Documentation skills
- Java
- C
- C#
- SQL management
- API integration
- Testing skills
Timeline
Software Engineer II
Agronomy 365
03.2026 - 07.2026
Software Engineer
Agronomy 365
07.2025 - 03.2026
Junior Software Engineer
Agronomy 365
01.2024 - 07.2025
Software Engineering Intern
Agronomy 365
06.2023 - 01.2024
CIS HelpDesk Lead Technician
Seattle Pacific University
06.2022 - 03.2023
CIS HelpDesk Technician
Seattle Pacific University
08.2021 - 06.2022
Tutor
North Seattle College
01.2020 - 08.2020
Bachelor of Science - Computer Science
Seattle Pacific University