Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Khush Ejaz

Valley Stream,NY

Summary

Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

FH Medical Care
Valley Stream, NY
12.2023 - Current
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Took messages from patients and promptly relayed them to the appropriate staff.
  • Compiled and coded patient information or data in appropriate computer systems.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Assisted with filing medical records and documents and maintaining accurate electronic files.
  • Answered multi-line phone systems and directed callers to requested personnel and departments.
  • Greeted and checked in patients, updating patient information in the computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Entered insurance, demographics, and health history into patient database.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Reception Manager

Tinting Mottors
Farmingdale, NY
03.2023 - 11.2025
  • Handled daily cash transactions and maintained petty cash fund.
  • Streamlined transactions using automation systems to process payments and invoices.
  • Prepared and issued customer invoices, monitored receivables, and managed collections process.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints in a timely manner while maintaining an excellent relationship with customers.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Monitored the front desk operations, including answering phones, responding to inquiries, and managing incoming and outgoing mail.
  • Assisted with special projects assigned by management when required.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Proposed or approved modifications to project plans.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed business performance data and forecasted business results for upper management.

Education

Bachelor of Arts - Accounting

York College
Jamaica, NY
12-2025

Skills

  • Pivot table creation
  • Microsoft Excel
  • Billing support
  • Account management
  • Documentation
  • Appointment scheduling
  • Record processing
  • Time management
  • Lookup functions
  • Problem-solving
  • Network security
  • File organization
  • Greeting and seating clients
  • Customer service

Languages

Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Affiliations

  • VITA Volunteer
  • Accounting internship class

Timeline

Medical Receptionist

FH Medical Care
12.2023 - Current

Reception Manager

Tinting Mottors
03.2023 - 11.2025

Bachelor of Arts - Accounting

York College

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Khush Ejaz