Khushal Safi
Woodbridge,VA
Summary
As an Afghan-born U.S. citizen majoring in cybersecurity, I am deeply committed to making a positive impact in the country that welcomed me. My journey from Afghanistan to the United States has fueled my drive to succeed and contribute meaningfully to public service, particularly in the field of IT and cybersecurity.With a strong background in project management, technical proficiency, and customer relationship management, I have led successful initiatives in both the solar industry and digital platforms. Now, I am focused on honing my cybersecurity skills to work in the IT department of the government, where I can help protect and advance the nation's digital infrastructures am eager to bring my skills, dedication, and passion for cybersecurity to a governmental internship, where I can apply my experience to support and advance the mission of your organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Prime Motors LLC
Arlington, VA
05.2024 - Current
- Establish relationships with key clients, while maintaining the existing customer base.
- Identify and develop new markets for products or services.
- Implement process changes to streamline the sales department workflow.
- Participate in negotiations with vendors regarding product purchases or contracts.
- Analyze customer data to identify trends, preferences, and opportunities for growth.
- Conduct regular meetings with staff members to review goals and objectives for the quarter and year.
- Assist senior management in developing long-term strategic goals for the company's growth.
- Execute strategic sales plans to expand the customer base and revenue.
- Establish new accounts and service existing accounts, maintaining professional relationships.
- Deliver sales presentations focused on offerings and unique advantages over competitors.
- Develop sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
- Achieve company growth and brand development through market expansion and sales.
- Build sales forecasts and schedules to reflect desired productivity targets.
- Coach, develop, and motivate the team to achieve revenue goals.
- Train, coach, and mentor junior sales personnel to ensure success in their roles.
- Analyze data to identify trends in customer behavior and develop plans accordingly.
- Meet with sales and design departments to determine project roadmaps and create unique products to drive profitability and champion the brand.
- Develop and significantly grow the assigned territory using strong engagement and marketing skills.
- Maintain accurate records of all transactions between customers and company representatives.
- Manage daily operations of the sales department, including supervision of staff members.
- Provide technical support for customers when needed, answering questions about product features and capabilities.
Maintenance Specialist
Sunshine Scrubbers LLC
Alexandria, VA
06.2023 - Current
- Engage with homeowners and businesses through door-to-door visits, presenting the benefits of installing critter guards on solar panels to protect against animal damage
- Conduct on-site assessments of solar panel systems to identify potential vulnerabilities to wildlife interference and recommend appropriate critter guard solutions
- Demonstrate a thorough understanding of solar panel maintenance, cleaning procedures, and the added value of regular service for system efficiency and longevity
- Develop and deliver persuasive sales presentations that highlight the features, advantages, and benefits of critter guards and maintenance services, tailored to the specific needs of each customer
- Provide clear, accurate estimates for the installation of critter guards, as well as cleaning and maintenance services, ensuring transparency and trust in pricing
- Answer customer questions and concerns regarding solar panel protection, maintenance schedules, service plans, and warranties with patience and expertise
- Negotiate contracts and close sales by addressing final questions or concerns, ensuring that all parties are satisfied with the proposed services and terms
- Schedule installation and maintenance appointments, coordinating with technical teams to ensure timely and efficient service delivery
- Maintain accurate records of sales activities, customer interactions, and follow-up requirements, using a CRM system or sales tracking software.
Sales Representative
Sunshine Scrubbers LLC
Alexandria, Virginia
06.2023 - Current
- Co-founded SunshineScrubber.com, a solar service company specializing in critter guard installation, solar panel cleaning, and maintenance for solar panel owners
- Led the development of the company website and authored engaging content that highlights the importance of solar panel maintenance and the benefits of our services, effectively communicating our value proposition to potential clients
- Directed lead generation efforts, utilizing both digital marketing strategies and personal networking to secure contracts with residential and commercial solar panel owners
- Conducted door-to-door sales campaigns to educate homeowners on the benefits of our services, successfully expanding our client base and enhancing local market visibility
- Coordinated the operations process from scheduling services to overseeing quality control, ensuring customer satisfaction and the longevity of solar panel systems.
Freelance Photographer
Self Employed
11.2018 - Current
- Specialized in capturing dynamic and memorable photographs of school events, including sports games, choir performances, and graduation ceremonies, showcasing the energy and emotion of each moment
- Developed a keen eye for composition and lighting through extensive on-the-job experience, resulting in compelling images that tell a story and celebrate achievements
- Built and maintained strong relationships with school administrators and event organizers to secure photography engagements and ensure client satisfaction
- Managed all aspects of the photography process, from initial consultation and event coverage to post-processing and delivery of high-quality images.
Field Service Technician
MASTECH ADVANCED TECHNOLOGIES
Woodbridge, VA
08.2022 - 10.2024
- Installed, maintained, and repaired various equipment, ensuring optimal performance
- Provided exemplary technical support and conducted routine maintenance, enhancing customer trust
- Implemented advanced diagnostic techniques and utilized cutting-edge tools to swiftly identify and resolve complex technical issues, leading to a 25% reduction in average repair time and significantly boosting customer satisfaction and system reliability.
Solar Technician
ION Solar
03.2023 - 02.2024
- Led installations and maintenance of solar PV systems, improving energy efficiency and satisfaction
- Designed customized solar solutions, managed seamless system integration, and educated clients on solar benefits
- Spearheaded projects under budget and ahead of schedule, increasing customer acquisition by 20%.
Education
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
Annandale, VA06-2026
High School Diploma (GED) -
Freedom High School
06.2022
CS50's Introduction to Computer Science -
Harvard
06.2022
Photography -
Freedom High School
06.2022
Skills
- Project Management: Leading projects from initiation to completion, ensuring goals are met on time and within budget
- Customer Relationship Management: Building and maintaining strong client relationships, resulting in high customer satisfaction and retention
- Technical Proficiency: Implementing and maintaining advanced technical systems, including solar PV systems and digital tools
- Sales and Marketing: Driving sales and market visibility through strategic marketing campaigns and effective sales techniques
- Analytical Thinking: Analyzing data to identify trends and make informed decisions that support organizational goals
- Leadership and Team Collaboration: Leading and mentoring teams to achieve success in various projects and initiatives
- Communication Excellence: Communicating effectively with diverse audiences, including through presentations and customer support
- Adaptability: Adapting to various roles and work environments, demonstrating flexibility in meeting challenges
- Digital Literacy: Utilizing CRM software, sales tracking tools, and website development skills to optimize operations
- Language Proficiency: Multilingual abilities in English, Dari, Pashto, Urdu, Hindi, and Persian, enhancing communication in diverse settings
Languages
- English
- Dari
- Pashto
- Urdu
- Hindi
- Persian
Projects
Sunshine Scrubber, Developed a comprehensive website focusing on user experience and functionality. Named the website, ensuring memorability and brand alignment. Designed a unique logo to establish a strong visual brand identity. Created engaging content, including text, images, and multimedia, to effectively communicate the brand message. Applied SEO best practices and responsive design for enhanced visibility and device compatibility.
Certification
Certified Solar Technician
Accomplishments
- Deens honor list at Northern Virginia Community college for the month
of May , june and july 2024
Affiliations
- Freelance Photographer
- Film maker
- Sunday Soccer player
- Volleyball player
References
Ajmal Safi
Management Analyst - OBO Bureau Department of State
Phone - 703-231-3351
Email - Ajmalsafi1978@gmail.com
Emal Safi
Senior Network Engineer - Deputy CTO
Phone - 347-822-4302
Email - emal_ns@yahoo.com Safie@api.org / Www.API.org
Timeline
Sales Manager
Prime Motors LLC
05.2024 - Current
Maintenance Specialist
Sunshine Scrubbers LLC
06.2023 - Current
Sales Representative
Sunshine Scrubbers LLC
06.2023 - Current
Solar Technician
ION Solar
03.2023 - 02.2024
Field Service Technician
MASTECH ADVANCED TECHNOLOGIES
08.2022 - 10.2024
Freelance Photographer
Self Employed
11.2018 - Current
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
High School Diploma (GED) -
Freedom High School
CS50's Introduction to Computer Science -
Harvard
Photography -
Freedom High School
Certified Solar Technician
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