KHUSHBOO PATEL
San Francisco,USA
Summary
Results-oriented senior data analyst with extensive experience at PayPal and JPMorgan Chase, specializing in SQL utilization for statistical analysis, workflow automation, and dashboard development to enhance product optimization and innovation while facilitating data-driven decision-making.
Overview
9
9
years of professional experience
Work History
Senior Data Analyst
PayPal
San Jose, CA
09.2025 - Current
- Leveraged BigQuery and Tableau to analyze App Switch funnel performance (click-through rates, drop-offs, conversions, Z-score variances for 'starts' and 'dones’) and created dashboards for anomaly detection and conversion tracking, supporting executive decision-making and revealing user behavior trends.
- Developed complex SQL queries and collaborated with product and SE teams to implement instrumentation for PayPal’s checkout metrics, facilitating data-driven product optimization.
- Designed and executed A/B testing for redesigned BNPL landing page during PayPal app switch experience, focusing on enhancing user activation and conversion.
- Use tools like the IPython shell and Jupyter Notebook for data wrangling and analysis in Python, utilizing libraries such as scikit-learn, NumPy, and pandas.
- Developed documentation for data flows, ensuring compliance and transparency across departments using Atlassian and JIRA.
Senior Data Analyst (Contract Role)
First Republic Bank || JP Morgan Chase
San Francisco, CA
02.2025 - 08.2025
- Led data initiatives for banking operations, building ETL workflows in Alteryx and developing data pipelines to facilitate AWS migration at First Republic Bank post-merger with JPMorgan Chase.
- Designed and maintained dynamic dashboards and reports using Tableau and Power BI, providing executive-level insights.
- Developed complex SQL queries using CTE, window functions, and subqueries to extract, clean, and analyze large datasets for credit card customer insights.
Senior Data Analytics Associate
JP Morgan Chase & Co
Mumbai, India
04.2021 - 03.2024
- Automated Alteryx Server workflows, decreasing month-end run time by 6 hours through enhanced proficiency in SQL, Alteryx, Python, and Tableau.
- Designed and implemented end-to-end automated downstream data lineage using Alteryx, SQL, and Python, and developed key performance metrics—such as occupancy, availability, and productivity—for Back-Office Specialists to enhance customer case resolution.
- Collaborated with cross-functional stakeholders to analyze complex business challenges and gathered requirements through FDRs to implement effective strategies.
- Designed Agile frameworks using Jira and developed Tableau visualizations to facilitate sprint planning and track progress.
Data Analyst
JP Morgan Chase & Co
Mumbai, India
06.2019 - 04.2021
- Analyzed loan transaction data using SQL to identify defaulters and assess forbearance periods and associated late fees in home lending and card services.
- Designed and deployed universal template for end-to-end automated workflow on Alteryx Server, enabling automation of analytical objects across diverse databases with features like scheduling, dynamic input, enterprise password vault, and push-to-Tableau Server macros.
- Eliminated manual, repetitive processes by implementing scalable automation solutions, improving efficiency and accuracy, reducing runtime by 4 hours.
Data Analyst
MetLife
Mumbai, India
10.2018 - 05.2019
- Developed KPIs for MetLife Banca and Non-Banca channels by extracting and analyzing data from EDW using SQL, enabling informed strategic decision-making.
- Created SQL test scripts to validate data migration processes for new Enterprise Data Warehouse, ensuring data integrity and accuracy for reliable reporting.
- Validated data accuracy, table joins, and mappings within IBM Cognos Reporting Framework, improving reliability of generated reports.
Data Analyst
Star Mountain Capital
New York, NY
08.2017 - 08.2018
- Created insightful dashboards in Power BI to deliver actionable insights to stakeholders, facilitating data-driven decision-making.
- Analyzed complex datasets and derived insights using SQL procedures in SAS, including PROC FREQ, PROC FORMAT, PROC SORT, and PROC SQL, enhancing investor data and lead generation efforts.
- Designed process automation workflows for automatic email and report generation using Click Dimensions within MS Dynamics CRM, streamlining communication and reporting processes.
Education
Master’s - management of technology
New York University
New York, USA05-2017
Bachelor of Engineering - Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya
India06-2015
Skills
- SQL and Python programming
- ETL processes and Data modeling
- Data visualization with Tableau & Power BI
- BigQuery, Teradata, PostgreSQL
- Oracle, AWS Redshift, AWS Glue
- A/B testing, Statistical analysis
Timeline
Senior Data Analyst
PayPal
09.2025 - Current
Senior Data Analyst (Contract Role)
First Republic Bank || JP Morgan Chase
02.2025 - 08.2025
Senior Data Analytics Associate
JP Morgan Chase & Co
04.2021 - 03.2024
Data Analyst
JP Morgan Chase & Co
06.2019 - 04.2021
Data Analyst
MetLife
10.2018 - 05.2019
Data Analyst
Star Mountain Capital
08.2017 - 08.2018
Master’s - management of technology
New York University
Bachelor of Engineering - Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya