KHUSHBU RAVAL
Plano,TX
Summary
Highly-motivated and proactive professional with proven hands-on experience in medication management and administration in compliance with the operating policies, procedures, and regulations. Detail-oriented in delivering direct patient care services and driving successful outcomes in healthcare facilities. Adept at counseling patients while developing and monitoring treatment plans to enhance patient recovery. Capable of coordinating cross-functionally with medical professionals to identify and implement strategic initiatives and process improvements to achieve results.
Overview
10
10
years of professional experience
Work History
Staff/Floater Pharmacist
CVS Health
06.2023 - Current
- Taught patients how to use medical devices such as glucose meters and oximeters.
- Reviewed prescription to confirm appropriate selection of drug, dose, and check for interactions with other medications.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Educated patients on medication, tools, and equipment to promote patient-centered care and increase adherence to treatment.
- Entered orders into database, verified insurance and prepared medications.
MANAGER
Walgreens Pharmacy
08.2022 - 05.2023
- Direct the pharmacy's daily operations, including managing staff performance in compliance with operating policies and procedures and ensuring the delivery of elite customer service
- Administer pharmacist duties, such as filling prescriptions, counseling patients, and providing information about drug interactions
- Coordinate drug storage and distribution, train newly hired technicians, create protocols for drug administration, continuously optimize productivity, and drive process improvements
- Maximize sales by overseeing the strategic placement of products and restocking while maintaining proper medication inventory
FLOATER PHARMACIST
CVS
01.2021 - 01.2022
- Administered daily pharmacy operations in compliance with policies, regulations and federal and state laws
- Collaborated with the pharmacy team in promptly filling all prescriptions with accuracy, quality, and care
- Counselled patients on prescriptions, recommended over-the-counter medications to alleviate common conditions and symptoms and administered vaccinations
- Managed and accurately maintained several records, such as pharmacy files, patient profiles, charge system files, inventories, and records of control, narcotics or registries of poisons
PHARMACIST
Walgreens
01.2020 - 01.2021
- Cooperated with other healthcare professionals to plan, monitor, and review the quality and effectiveness of drug regimens
- Deciphered, compounded and filled prescriptions as directed by healthcare practitioners by accurately calculating, weighing, or mixing required items
- Optimized patient care by educating patients on drug applications or characteristics, common side effects, and monitoring points while answering drug information questions
PHARMACY MANAGER
Walgreens
01.2020
- Orchestrated and implemented procedures for mixing, packaging, or labelling pharmaceuticals in compliance with policies and legal requirements to ensure quality, security, and proper disposal
- Coordinated the activities of the pharmacy, drove staff productivity, and managed inventory, including ordering medications and pharmaceutical or medical supplies
- Counselled customers on medication brands, medical equipment, or healthcare supplies while delivering top-notch customer service experience
- Enhanced patient compliance and mitigated excessive usage or harmful interactions by evaluating, prescribing and dispensing trends
PHARMACIST
CVS
01.2018 - 01.2019
- Evaluated prescriptions for accuracy, verified the required ingredients to identify strength and ensure suitability, filled prescriptions, and administered vaccinations when needed
- Improved clients' satisfaction by managing patient care calls and billing coverage while delivering high-quality customer service and genuine care
- Enlightened clients about drug information, such as interactions, side effects, dosage, and medication storage
- Recommended health promotions and prevention activities and trained clients on the use of medical devices
PHARMACIST INTERN
CVS
01.2015 - 01.2018
- Supported pharmacists in medication management services; executed pharmacist duties under the direct supervision of a pharmacist preceptor
- Optimized productivity by efficiently performing assigned duties, including conducting pharmaceutical calculations required for dispensing medications and reviewing prescription information for compliance with regulations
- Assisted with proper inventory management, logged prescription orders into the computer database, and provided clients with drug information regarding medication administration and common side effects
- Enhanced clients' satisfaction and retention by efficiently managing calls, proactively resolving issues, and delivering empathy, genuine care and top-notch customer service
Education
Pharm.D. - PHARMACY
Philadelphia College of Osteopathic Medicine
01.2018
B.S. - BIOLOGY
University of Texas
06.2013
Skills
- Pharmacy Management
- Medical Terminology
- Dispense Process
- Patient Care Services
- Treatment Planning & Monitoring
- Preventive Care
- Data Analysis & Management
- Information Management
- Patient Education
- HIPAA Compliance
- Documentation & Record Management
- Electronic Filing & Tracking
- Medical Billing
- Inventory Management
- Relationship Management
- Customer Service
- Process Improvement
- Training & Development
Skills
Sound knowledge of medical laws, terminology, and best practices, Outstanding communication and interpersonal skills, Solid analytical, critical thinking, organization, and problem-solving skills, Dynamic leader with excellent team-playing capabilities, Pharmacist, TX, Good Standing, Pharmacist, GA, Good Standing, BSI & HIPAA, Good Standing
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Staff/Floater Pharmacist
CVS Health
06.2023 - Current
MANAGER
Walgreens Pharmacy
08.2022 - 05.2023
FLOATER PHARMACIST
CVS
01.2021 - 01.2022
PHARMACIST
Walgreens
01.2020 - 01.2021
PHARMACY MANAGER
Walgreens
01.2020
PHARMACIST
CVS
01.2018 - 01.2019
PHARMACIST INTERN
CVS
01.2015 - 01.2018
B.S. - BIOLOGY
University of Texas
Pharm.D. - PHARMACY
Philadelphia College of Osteopathic Medicine
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