Khushi Verma
Queens,NY
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.Providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Inventory Clerk
Beauty Gems
03.2021 - Current
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Performed data entry and completed proper paperwork.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Server
Pita street
04.2019 - 01.2021
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Educated customers on promotions to enhance sales
- Handled online order pickups, locating items and helping customers move bulky purchases to vehicles
- Trained new retail team members in customer-focused strategies, maintaining high team standards
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Processed refunds and exchanges for different products
- Kept customers happy by quickly processing payments and bagging purchases
- Prevented losses by watching for suspicious behavior
- Maintained accurate register totals by carefully counting and securing cash
- Satisfied customers with quick and comprehensive support for all needs
- Recorded daily transactions precisely to avoid errors and keep logs accurate.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate
Premier Beauty Shop
01.2017 - 03.2019
- Engaged customers with positivity and respect, answering questions politely and offering exceptional support
- Returned unwanted products, exchanges and collected items to correct store locations
- Educated customers on promotions to enhance sales
- Answered telephone calls to answer questions about store policies, hours, and merchandise
- Updated tags and signs to reflect new product values and special promotional pricing
- Supported promotions by rearranging and restocking inventory
- Assisted customers with all retail needs, including locating merchandise and completing fast checkouts
- Promoted products effectively by staying on top of offerings and prices
- Greeted customers and asked open-ended questions to assess needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Norco college
BSc (Hons) - Computing and IT
NVL Institute college
06.2020
Diploma - Business technology
MCCI College
08.2016
Skills
- Cash handling
- Returns processing
- Merchandising
- Order verification
- Expense tracking
- Daily reporting
- Payment posting
- Order packaging
- Payment processing
- Loss prevention
- Customer service
- Microsoft words
- Driving
- Customer Service
- Error Adjustments
- Financial Reporting
- Promotions
- Inventory Counts
- Ordering Supplies
- Teamwork and Collaboration
- Heavy Lifting
- Attention to Detail
- Quality Procedures
- Inventory Organization
- Basic Math
Languages
English
Full Professional
Hindi
Native or Bilingual
Burmese
Native or Bilingual
Timeline
Inventory Clerk
Beauty Gems
03.2021 - Current
Server
Pita street
04.2019 - 01.2021
Retail Sales Associate
Premier Beauty Shop
01.2017 - 03.2019
Norco college
BSc (Hons) - Computing and IT
NVL Institute college
Diploma - Business technology
MCCI College
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