Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
Generic

Khushpreet Kaur

Roseville,MI

Summary

Dynamic and results-oriented professional with a proven track record at Crawford Technologies and System1. Specializes in project management and business analysis. Successfully implemented project scheduling strategies and utilized critical thinking skills, resulting in a significant 30% improvement in operational efficiency. Known for building strong stakeholder relationships and consistently delivering innovative solutions to complex challenges. Having an ability to integrate business needs with technical capabilities resulted in streamlined processes, improved collaboration, and measurable business growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Junior Project Manager

Crawford Technologies
Toronto
12.2022 - 04.2024

Assisted in developing and managing project plans, schedules, and deliverables for technology-focused initiatives.

• Coordinated with cross-functional teams, including developers, designers, and stakeholders, to achieve project goals.

• Monitored project timelines, identified bottlenecks, and implemented corrective actions to meet deadlines.

• Utilized project management tools (e.g., Jira, Trello, or MS Project) to streamline workflows and track tasks.

• Conducted risk assessments and worked with the team to develop mitigation strategies.

• Organized team meetings, prepared agendas, and ensured follow-up on action items.

• Maintained project documentation, including reports, meeting notes, and performance metrics.

• Provided regular updates and presentations to stakeholders and senior management.

• Supported process improvement initiatives to optimize project delivery and team productivity.

ssisted in developing and managing project plans, schedules, and deliverables for technology-focused initiatives.

• Coordinated with cross-functional teams, including developers, designers, and stakeholders, to achieve project goals.

• Monitored project timelines, identified bottlenecks, and implemented corrective actions to meet deadlines.

• Utilized project management tools (e.g., Jira, Trello, or MS Project) to streamline workflows and track tasks.

• Conducted risk assessments and worked with the team to develop mitigation strategies.

• Organized team meetings, prepared agendas, and ensured follow-

Business Analyst

System1
Toronto, ON
01.2020 - 11.2022
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
  • Developed financial models to project future growth scenarios, assisting in long-term strategic planning.
  • Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
  • Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
  • Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.
  • Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
  • Supported successful product launches with detailed market analysis and competitive positioning strategies.
  • Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
  • Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
  • Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
  • Conducted in-depth market research to identify emerging trends, enabling strategic planning and forecasting.
  • Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
  • Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
  • Assisted with creating data cubes and OLAP models to improve data analysis.
  • Created data models to support decision-making processes.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Created dashboards to monitor and track key performance indicators.
  • Generated standard and custom reports to provide insights into business performance.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
  • Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.

Education

Bachelor Of Science In Information Technology - IT Project Management

Indiana University
IN

Associate In Business Analyst - Accounting And Finance

Canadore College
Ontario
01.2023

High School Diploma - Mathematics, Business And Finance

Northern Secondary School
Toronto
03.2020

Skills

  • Project scheduling
  • Documentation management
  • Meeting facilitation
  • Scrum framework
  • Project monitoring
  • Client relations
  • Scope management
  • Quality control
  • Client relationships
  • Schedule management
  • Project planning oversight
  • Billing management
  • Project planning
  • Risk management
  • Project resource assessment
  • Project reporting
  • Requirements gathering
  • Technical planning
  • Budget development
  • Regulatory compliance
  • Meeting coordination
  • Iterative change management
  • Project development
  • Project resource recommendations
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Critical thinking
  • Team leadership
  • Adaptability and flexibility
  • Relationship building
  • Interpersonal skills
  • Workflow Analysis
  • Project management software
  • Idea development and brainstorming
  • Stakeholder relations

Certification

COMTIA A+/Network +

ITIL foundation

Financial Modeling and valuation Analyst

Project Management professional

Additional Information

Advanced Data Analytics: Proficient in Python for data analysis, R, and SQL for extracting actionable business insights and optimizing data-driven decision-making.

Business Intelligence Tools: Mastery of Tableau, Power BI, and QlikView to build interactive dashboards that drive business decisions.

Project Management Tools: Expert in using Jira, Trello, Asana, Monday.com, and Microsoft Project to streamline project workflows and ensure efficient collaboration.

ERP Systems: Experience with SAP and Oracle, enabling effective integration of business processes and enhancing enterprise efficiency.

Automation and Robotics: Familiar with Robotic Process Automation (RPA) tools such as UiPath to improve operational efficiency and reduce manual workload.

Cloud Computing: Expertise in implementing solutions on AWS, Microsoft Azure, and Google Cloud, improving scalability and business agility.

Key Achievements and Impact:

Successful Project Delivery: Led 2 high-value projects, consistently delivering on time and within budget, resulting in 20% increase in business efficiency or customer satisfaction.

Cost Optimization: Identified and implemented process changes that reduced costs by 5% over 4 months, contributing to significant savings in the annual budget.

Agile Transformation: Spearheaded an Agile transformation initiative across multiple departments, resulting in 35% improvement in project delivery speed and team collaboration.

Data-Driven Decisions: Introduced a business intelligence solution that provided actionable insights, leading to 30% increase in sales or market share.

Strategic Recommendations: Provided strategic insights and recommendations based on advanced analytics that directly contributed to 25% revenue growth or market penetration.

Process Innovation: Streamlined key business processes through automation, saving 50 hours/week and increasing team productivity by 30%

Mentorship: Provided mentorship to junior analysts and project managers, fostering professional growth and increasing team output by 25%.

Thought Leadership: Authored articles on business analysis, Agile practices, or project management published on platforms like LinkedIn, Medium, or industry blogs.

• Speaker at industry events or webinars, discussing topics such as Agile methodologies, business intelligence, or project management best practices.

5. Language Proficiency :

• Fluent in English – Valuable for global business environments and cross-cultural communication.

Pro Bono Consulting: Provided business analysis or project management consulting for non-profits, improving their operations and achieving measurable improvements in 2 months.

Volunteer Leadership: Led project management initiatives for local organizations, enhancing community outreach or social impact by 10%.

Languages

English
Native or Bilingual
French
Limited Working
Spanish
Limited Working

Timeline

Junior Project Manager

Crawford Technologies
12.2022 - 04.2024

Business Analyst

System1
01.2020 - 11.2022

Bachelor Of Science In Information Technology - IT Project Management

Indiana University

Associate In Business Analyst - Accounting And Finance

Canadore College

High School Diploma - Mathematics, Business And Finance

Northern Secondary School
Khushpreet Kaur