Khuswaan Singh
Jersey City
Summary
Results-driven and customer-focused professional with a strong background in automotive sales, customer service, and operations. Skilled at relationship management, team leadership, and sales strategy execution. Recognized for consistently exceeding sales goals, enhancing customer experience, and managing high-volume environments with accuracy and professionalism. Passionate about driving business success through integrity, adaptability, and proactive problem-solving.
Overview
2026
2026
years of professional experience
Work History
Service Crew Member
Mercedes-Benz - Valet Prep Center
2024 - Current
- Managed high-volume vehicle transport tasks efficiently across dealerships and yards.
- Ensured safety and quality control in handling luxury vehicles.
- Provided exceptional service, maintaining a high standard for customer experience.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and improve customer experience.
Store Manager
AutoZone
01.2018 - 01.2024
- Provided accurate parts recommendations, ensuring consistent sales growth and customer loyalty.
- Resolved 50–80 daily inquiries with efficiency and empathy, improving retention rates.
- Maintained organized inventory systems and streamlined parts replacement operations
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Supervised staff performance, providing training and support to enhance team effectiveness.
Commercial Parts Pro (Manager)
Advance Auto Parts
01.2022 - 01.2023
- Increased customer retention and sales through outstanding service and proactive solutions.
- Managed high call volumes, improving response times and customer satisfaction.
- Led a team expansion from 6 to 10 employees by fostering a positive work environment.
- Led team in achieving inventory accuracy through streamlined stock management processes.
- Developed training programs to enhance employee skills and improve customer service quality.
Auto Sales Representative
Hudson Nissan
01.2022 - 01.2023
- Engaged with 10–15 clients daily, tailoring vehicle recommendations to meet individual needs.
- Guided over 150 clients through financing, negotiation, and vehicle delivery processes.
- Maintained strong post-sale relationships, contributing to repeat business and referrals.
- Developed strong customer relationships through effective communication and product knowledge.
- Conducted vehicle demonstrations, highlighting features to enhance customer engagement.
Education
Bachelor of Science - Finance & Economics
Saint Peter's University
Jersey City, NJHigh School Diploma - undefined
William L. Dickinson High School
Jersey City, NJSkills
- Customer Service & Relationship Management
- Team Leadership & Collaboration
- High-Volume Task Management
- Time Management & Detail Orientation
- Sales & Negotiation
- Automotive Knowledge & Service Advising
- Problem-Solving & Adaptability
- Parts Replacement & Inventory Management
- Proficient in Microsoft Office Suite, and automotive inventory systems
Timeline
Commercial Parts Pro (Manager)
Advance Auto Parts
01.2022 - 01.2023
Auto Sales Representative
Hudson Nissan
01.2022 - 01.2023
Store Manager
AutoZone
01.2018 - 01.2024
High School Diploma - undefined
William L. Dickinson High School
Service Crew Member
Mercedes-Benz - Valet Prep Center
2024 - Current
Bachelor of Science - Finance & Economics
Saint Peter's University