KHUTEJA MUNSHI
Duluth,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Teacher
PRIMROSE SCHOOL ATLANTA WESTSIDE
03.2020 - 12.2023
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Teacher
KIDS R KIDS LEARNING ACADEMY
07.2017 - 12.2019
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Customer Service Manager
GREAT AMERICAN COOKIES
01.2014 - 06.2017
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Managed a team of customer service representatives, fostering positive work environment focused on teamwork and collaboration.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Teacher Leader
NIRMAN HIGH SCHOOL
06.2011 - 03.2012
- Developed a positive classroom environment by implementing effective classroom management strategies and fostering open communication with students and parents.
- Established high expectations for student behavior and academic performance, consistently holding all students accountable for meeting these standards.
- Provided timely feedback on student work, offering constructive criticism and praise to motivate continued improvement in both academics and personal growth.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Customer Care Representative
VODAFONE
05.2010 - 05.2011
- Contributed to team success, consistently achieving call center performance metrics.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high call volume with exceptional professionalism and efficiency.
Counselor/Teacher/Administrator
Kids Campus Kartavya primary School
12.2003 - 04.2010
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Graded and evaluated student assignments, papers, and course work.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Created and developed lesson plans to meet students' academic needs.
Education
Bachelor of Education(B.Ed) in Education - Education
SNDT UNIVERSITY
India06.2010
Bachelor of Law(LLB) in Law - Law
GUJARAT UNIVERSITY
India06.2005
Bachelor of Arts (B.A.) in Economics - Economics
GUJARAT UNIVERSITY
India06.2001
Skills
- Clear Public Speaking Skills
- ESL- English As Second Language
- Classroom Management
- Lesson Planning
- Problem Resolution
- Microsoft Office Suite
- CRM Software
- Administrative Support
- Positive attitude
- Interpersonal skills
Languages
Hindi
Full Professional
Gujarati
Native or Bilingual
Urdu
Limited Working
Arabic
Limited Working
English
Full Professional
References
References available upon request
Timeline
Teacher
PRIMROSE SCHOOL ATLANTA WESTSIDE
03.2020 - 12.2023
Teacher
KIDS R KIDS LEARNING ACADEMY
07.2017 - 12.2019
Customer Service Manager
GREAT AMERICAN COOKIES
01.2014 - 06.2017
Teacher Leader
NIRMAN HIGH SCHOOL
06.2011 - 03.2012
Customer Care Representative
VODAFONE
05.2010 - 05.2011
Counselor/Teacher/Administrator
Kids Campus Kartavya primary School
12.2003 - 04.2010
Bachelor of Education(B.Ed) in Education - Education
SNDT UNIVERSITY
Bachelor of Law(LLB) in Law - Law
GUJARAT UNIVERSITY
Bachelor of Arts (B.A.) in Economics - Economics
GUJARAT UNIVERSITY
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