Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Khuyen Mai

Brockton,MA

Summary

Adept RN Fellow with a proven track record at Saint Catherine Hospital, I excel in enhancing patient satisfaction and compliance with HIPAA laws. My expertise spans medical knowledge and infection control, complemented by exceptional communication and empathy. Demonstrated leadership in patient care across various settings, significantly improving client relations at Formation Support for Vietnam.

Overview

7
7
years of professional experience
1
1
Certification

Work History

RN Fellow

Saint Catherine Hospital
East Chicago, IN
06.2023 - Current
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Gain experience providing care in a variety of settings

Account Manager Assistant - Volunteer

Formation Support for Vietnam
Houston, TX
05.2018 - Current
  • Increased client satisfaction by effectively addressing and resolving account-related issues
  • Arrange the payment for the conference each year and also manage the income of the organization

Student Nurse Intern

Little Company of Saint Mary
Chicago, IL
01.2025 - 04.2025
  • Demonstrated proficiency in taking vital signs and patient assessment
  • Utilized critical thinking skills to assess, plan, implement, and evaluate patient care needs
  • Applied knowledge of pharmacology principles when administering medications

Student Nurse Intern

Northwestern Memorial Hospital
Chicago, IL
08.2024 - 12.2024
  • Gain experience providing care in a variety of settings
  • Development therapeutic relationship with patients through empathetic listening techniques

High School Nurse Intern

Chicago, IL
03.2024 - 04.2024
  • Reduced absenteeism by addressing the root causes of chronic illness among students and providing appropriate interventions
  • Improved student health by implementing comprehensive health education programs and wellness initiatives

Student Nurse

Mercy Circle Senior Living
Chicago, IL
01.2024 - 03.2024
  • Performed regular rounds to check on well-being of patients
  • Assisted with patient transfers, observing safety protocols to prevent damage to patient and self

Student Nurse

Little Company of Mary
Chicago, IL
08.2023 - 12.2023
  • Monitored patient vital signs, reporting any changes to experienced nursing staff
  • Observed patient behavior and reported changes to nurse in charge for resolution
  • Utilized Electronic Medical Records (EMR) systems to record patient data

Education

Bachelor of Science - Nursing

Saint Xavier University
Chicago, IL
05.2025

Bachelor of Art - English

Luong The Vinh University
Nam Dinh, Vietnam
06.2010

Skills

  • Medical knowledge
  • CPR and first aid
  • Infection control
  • Electronic Health Record (EHR)
  • Medical equipment
  • Phlebotomy
  • Teamwork
  • Communication
  • Leadership
  • Critical thinking
  • Creativity
  • Active listening
  • Compassion and empathy
  • Time management

Certification

  • NCLEX, 06/25
  • BSL certification, 12/26
  • Culturally and linguistically appropriate services (CLAS)
  • NIH Stroke Scale International (NIHSSI)

Timeline

Student Nurse Intern

Little Company of Saint Mary
01.2025 - 04.2025

Student Nurse Intern

Northwestern Memorial Hospital
08.2024 - 12.2024

High School Nurse Intern

03.2024 - 04.2024

Student Nurse

Mercy Circle Senior Living
01.2024 - 03.2024

Student Nurse

Little Company of Mary
08.2023 - 12.2023

RN Fellow

Saint Catherine Hospital
06.2023 - Current

Account Manager Assistant - Volunteer

Formation Support for Vietnam
05.2018 - Current

Bachelor of Science - Nursing

Saint Xavier University

Bachelor of Art - English

Luong The Vinh University

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Khuyen Mai