Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khyara Williams

Schenectady,NY

Summary

Adept at fostering customer satisfaction and team productivity, I leveraged my multitasking prowess and strong communication skills at McDonald’s to enhance service quality and operational efficiency. Demonstrating leadership and a keen eye for safety and cleanliness, I contributed to a positive work environment and significant improvements in customer engagement and team collaboration.

Overview

5
5
years of professional experience

Work History

Lunch Monitor

Schenectady City School District
01.2024 - 04.2024
  • Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues promptly.
  • Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
  • Monitored student behavior and implemented corrective actions.
  • Supported the implementation of school-wide policies and procedures related to student conduct during lunch hours.
  • Monitored students during lunchtime and provided verbal cues to students to manage behavior.
  • Coordinated with fellow lunch monitors to provide comprehensive coverage of all areas within the designated eating space, maximizing supervision effectiveness.
  • Assisted in maintaining an orderly lunch line, ensuring students received their meals quickly and efficiently.
  • Reduced instances of bullying in the cafeteria by actively monitoring interactions between students and taking appropriate action when necessary.
  • Walked around cafeteria looking for spills and assisting students with opening food containers.
  • Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
  • Facilitated timely clean-up after each lunch period, preparing the space for subsequent groups of students to enjoy their meals comfortably.
  • Improved student behavior by implementing a structured lunchtime schedule and clearly communicating expectations.
  • Provided feedback to administration on lunchroom procedures and potential areas for improvement, contributing to the ongoing enhancement of student experiences during meal times.
  • Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
  • Handled emergency situations calmly and efficiently when necessary, providing first aid and following school protocols.
  • Provided assistance to students with special needs, ensuring they had a positive experience during their lunch hour.

Paraprofessional

Schenectady City School District
01.2024 - 04.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.

Restocker

Walmart
05.2022 - 08.2022
  • Checked and pulled defective or expired products from shelves.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Assisted customers in locating products, providing exceptional service while restocking shelves.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained cleanliness and safety standards throughout the store, ensuring aisles remained free from obstructions during restocking activities.
  • Maintained neat, orderly and safe work space.
  • Improved store efficiency by swiftly restocking shelves and displays with accuracy.
  • Optimized shelf space utilization by rearranging displays for better visibility and accessibility of products.

Repack Picker

Dollar General Distribution Center
10.2021 - 06.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Crew Member

McDonald’s
03.2019 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Education

Stienmetz Career And Leadership Academy (Scla)
Schenectady, NY
06.2020

Skills


  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Basic math
  • Verbal and written communication
  • Safety awareness
  • Drive-thru operations
  • Leadership qualities
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety

Timeline

Lunch Monitor

Schenectady City School District
01.2024 - 04.2024

Paraprofessional

Schenectady City School District
01.2024 - 04.2024

Restocker

Walmart
05.2022 - 08.2022

Repack Picker

Dollar General Distribution Center
10.2021 - 06.2022

Crew Member

McDonald’s
03.2019 - 03.2021

Stienmetz Career And Leadership Academy (Scla)
Khyara Williams