Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Khyber Shaikhani

Oakley,CA

Summary

Customer-focused professional with expertise in customer service, business management, and project coordination. Skilled in communication, relationship building, and quick task execution. Technologically savvy Area Manager with 4 years of high-paced success, demonstrating superior leadership. Actively seeking a dynamic role to contribute to organizational success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Area Manager

Amazon
06.2021 - Current
  • An Area Manager, has operational and financial responsibility for a defined region or territory
  • Their duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in their region, also involves exercising sound judgment and ensuring that progress and KPI targets are worked towards and met.

Ship Clerk - Team Lead

Amazon
01.2020 - 06.2021
  • Enhanced service delivery by revising workflows and communication
  • Elevated team performance with training and mentoring of new associates
  • Made shipping arrangements to direct packages and handling.

TSC Recruiting Coordinator (Seasonal)

Amazon
10.2019 - 01.2020
  • Edited training materials and ensured policy compliance.
  • Coordinated drug testing and managed orientation for new hires.
  • Communicated with potential hires regarding tasks, compensation, and policies.
  • Maintained current knowledge of hiring practices and recruitment trends.
  • Completed paperwork for new employee onboarding.

Business Administrator

Tycoon International
03.2009 - 06.2015
  • Promoted company offerings, facilitating contracts with Afghanistan's Ministry of Interior.
  • Initiated and updated yearly dealer agreements and applications.
  • Translated contracts in multiple languages, including English, Farsi, and Pashto.
  • Established and managed filing systems for records, reports, and documents.
  • Successfully secured contracts with organizations to supply office supplies.

Education

B.C.S -

Rana University
Kabul, Afghanistan
10.2012

Skills

    Leadership and Management:

  • Leadership and team building
  • New hire orientation
  • Staff management
  • Financial management
  • Organizational planning
  • Operations management

    • Office Skills:

  • Microsoft Office
  • Data entry
  • Administrative support
  • Database creation

    • Multilingual Abilities:

  • Fluent in Farsi, Urdu, Hindi

    • Customer Relations and Complaint Resolution:

  • Customer relations
  • Complaint resolution

    • Business Operations:

  • Business operations
  • Warehousing functions
  • OSHA guidelines
  • Resource planning
  • Recruitment
  • Pre-employment screening
  • Pre-screening candidates

Certification

Six Sigma Yellow Belt.

Accomplishments

  • Culture Champion Recognition: As the Culture Champion for fostering positive engagement and collaboration among associates.

Timeline

Area Manager

Amazon
06.2021 - Current

Ship Clerk - Team Lead

Amazon
01.2020 - 06.2021

TSC Recruiting Coordinator (Seasonal)

Amazon
10.2019 - 01.2020

Business Administrator

Tycoon International
03.2009 - 06.2015

B.C.S -

Rana University

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