KhyDariun McNeal
Pensacola,FL
Overview
7
7
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Frito Lay
Pensacola, FL
05.2022 - Current
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Performed regular maintenance on delivery vehicle.
- Loaded, unloaded, and delivered product in a timely manner.
- Maintained accurate records of all deliveries and pickups.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
Customer Specialist
Carmax Auto Superstores
Pensacola, FL
03.2021 - 04.2022
- Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
- Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
- Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
- Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
- Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Mail Processing Clerk (Peak Season)
United States Postal Service, USPS
, FL
11.2020 - 01.2021
- Operated mail processing equipment and manually sorted mail.
- Received, sorted and organized incoming letters and packages.
- Loaded mail into cart to prepare for interdepartmental delivery route.
- Identified undeliverable mail and applied markups to return to sender.
Customer Service Representative Agent
Alorica
Pensacola, FL
01.2020 - 10.2020
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Educated customers on special pricing opportunities and company offerings.
- Consulted with customers to determine best methods to resolve service and billing issues.
Recreation Counselor
Brownsville Community Center
Pensacola, FL
09.2019 - 01.2020
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Custodian/Youth Sports Coach
Southern Youth Sports Association
Pensacola, FL
07.2019 - 09.2019
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Emergency Management Operations Intern
Public Safety Of Escambia County
Pensacola, FL
06.2018 - 08.2018
- Calibrated devices to optimize performance and maintain longevity of equipment.
Education
High School Diploma -
Pine Forest High School
Pensacola, FL06.2019
Skills
- Detail orientation
- Cleaning and sanitizing
- Activity coordination
- Facilities maintenance
- Event planning
- CPR and First Aid certified
- Fitness equipment expertise
- Customer-oriented
- File/records maintenance
- Basketball coach
- Team building
- Claims processing
- Medical billing and collections
- Billing dispute resolution
- Year-end reporting
- Debt management
- Accounts payable
- Warehouse Equipment Handling
- Sales Forecasting
- Route Management
- Product Distribution
- Safe Vehicle Operation
- Account Retention
References
Daniel Plotner (Carmax Manager)
850-255-7874
Andreal Smith (Supervisor)
850-557-2113
KeAunni Evans (Friend)
229-379-5265
Certification
- ICS-100B 2018
- ICS-200B 2018
- Microsoft Office
Timeline
Route Sales Representative
Frito Lay
05.2022 - Current
Customer Specialist
Carmax Auto Superstores
03.2021 - 04.2022
Mail Processing Clerk (Peak Season)
United States Postal Service, USPS
11.2020 - 01.2021
Customer Service Representative Agent
Alorica
01.2020 - 10.2020
Recreation Counselor
Brownsville Community Center
09.2019 - 01.2020
Custodian/Youth Sports Coach
Southern Youth Sports Association
07.2019 - 09.2019
Emergency Management Operations Intern
Public Safety Of Escambia County
06.2018 - 08.2018
High School Diploma -
Pine Forest High School
- ICS-100B 2018
- ICS-200B 2018
- Microsoft Office
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