Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khyila McCall

Cleveland,OH

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Very eager always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Receptionist

CoCo's Hair Extraordinare
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered approximately 30 incoming calls central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Handled assignments independently with good judgement and critical thinking skills.

Babysitter

Brandy Miller
03.2020 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

No Degree -

Ursuline College
Cleveland, OH
05.2027

High School Diploma -

Brush High School
South Euclid Lyndhurst
05.2023

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Problem-solving skills
  • Scheduling
  • Appointment Scheduling
  • Verbal and written communication
  • Clerical Support
  • Office Organization
  • Bookkeeping
  • Supply Management
  • Call Answering and Routing
  • Customer and client relations

Timeline

Receptionist

CoCo's Hair Extraordinare
05.2023 - Current

Babysitter

Brandy Miller
03.2020 - 08.2023

No Degree -

Ursuline College

High School Diploma -

Brush High School
Khyila McCall