Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khylah Dawson

Kissimmee,FL

Summary

Reliable and customer-focused professional with strong administrative skills and experience in order coordination, documentation, and client interaction. Skilled in multitasking, record accuracy, and problem-solving in fast-paced environments. Demonstrates professionalism, adaptability, and attention to detail in handling requests, managing information, and ensuring smooth operations. Currently pursuing a career path that aligns with provider support, compliance, and healthcare operations.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
08.2022 - Current
  • Process and organize customer orders while ensuring timely and accurate fulfillment.
  • Maintain accurate documentation and secure storage of orders until customer pickup.
  • Communicate with customers to confirm order details, resolve concerns, and provide updates.
  • Assist team members during peak hours, contributing to efficient and compliant operations.
  • Deliver consistent service while following procedures for returns and exchanges.

Food Champion / Drive-Thru Team Member

Taco Bell
06.2021 - 09.2022
  • Delivered prompt and courteous customer service, both in person and via drive-thru operations.
  • Accurately processed customer requests, prioritizing tasks to meet service goals.
  • Contributed to team performance by assisting with training and streamlining daily operations.
  • Maintained order accuracy and resolved customer concerns with professionalism.
  • Demonstrated leadership and accountability in high-paced service environments.

Education

Technical Certificate - Homeland Security Specialist, Homeland Security Law Enforcement Specialist

Valencia College
Kissimmee, FL
05-2024

High School Diploma - undefined

Liberty High School
Kissimmee, FL
05.2022

Skills

  • Data Entry & Recordkeeping
  • Customer Service & Support
  • Documentation & Reporting
  • Phone Etiquette & Communication
  • Time Management & Prioritization
  • Order Coordination & Fulfillment
  • Problem Solving & Decision Making
  • Multitasking in High-Volume Environments
  • Attention to Detail
  • Adaptability & Flexibility
  • Typing & Data Entry
  • Adobe Video & Editing (Basic)
  • Microsoft Office (Familiar)
  • Phone & Customer Communication
  • Order Management Systems

Timeline

Personal Shopper

Walmart
08.2022 - Current

Food Champion / Drive-Thru Team Member

Taco Bell
06.2021 - 09.2022

High School Diploma - undefined

Liberty High School

Technical Certificate - Homeland Security Specialist, Homeland Security Law Enforcement Specialist

Valencia College